Change Manager

About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually. Role purpose The Change Manager leads the people and process side of change across Rimes, ensuring that new products, platform capabilities, and ways of working are adopted successfully within Operations, sustainably, and with minimal disruption to clients and colleagues. Sitting at the centre of Rimes' transformation agenda, the role connects strategy to delivery, translating change initiatives into structured plans, preparing our global teams for what's coming, and embedding new capabilities so that the intended benefits are realised. This is a hands-on, cross-functional role. The Change Manager works across product, engineering, data development, data operations, client services, Go To Market, across Rimes' global offices and time zones, to facilitate change from concept through to production and into BAU, making sure people are ready, trained and resourced, so adoption sticks. Key responsibilities Change strategy and planning Develop and own end-to-end change management plans for transformation initiatives across Rimes, aligned to overall programme and business objectives. Assess the scale, complexity, and impact of each change, and define the approach, milestones, and success measures accordingly. Conduct change impact and readiness assessments to identify who and what is affected — across teams, offices, and client-facing functions — and where risk and resistance are likely to arise. Maintain a consolidated view of change across the organisation to manage cumulative impact, sequencing, and change saturation across a global, fast-moving business. Facilitating change across the organisation Act as the central point of coordination for change in Operations, working across Rimes' departments and regions to align stakeholders and remove barriers to adoption. Build and maintain strong relationships with sponsors, business leads, and affected teams to secure buy-in and sustain momentum across time zones. Facilitate workshops, working groups, and stakeholder sessions to shape solutions collaboratively and surface concerns early. New products and platform capabilities into production Partner with product, engineering, and data teams to plan and manage the transition of new products, platform capabilities, and data services across Data Management Office, Benchmark and index data, RegTech, and Investment Intelligence into live production. Ensure operational readiness for the people, processes, tools, and support structures needed to run and support the new capability are in place before go-live, including Rimes' 24/7 global service model. Ensure client facing and service teams are prepared to support clients through changes to the platform and services they rely on. Coordinate go-live activities, cutover planning, and hypercare support to stabilise adoption after launch. Capture lessons learned post-implementation and feed improvements back into future change and product transitions. Training, education, and enablement Identify training and capability needs arising from each change, and define the enablement approach required for successful adoption across internal teams. Design, commission and deliver training programmes, guides, and support materials in partnership with subject-matter experts, product, L&D, and the People Team. Support the adoption of new and AI-enabled ways of working across the investment data lifecycle, helping teams build confidence and capability in new tools and processes. Resource planning and readiness Work with leaders to plan the resources required to deliver and sustain change. Identifying skill…