Certified Medical Assistant - Westside

## Description **Job Title: Medical Assistant – Direct Patient Care- Float** **Position Class: Non-Exempt** **Supervision Received: Assigned Medical Provider and Clinical Lead Nurse** **Supervision Exercised: None** **Salary Range- $15.00 $18.50** **General Summary:** Member of CCHS Care Team responsible for assisting an assigned medical provider during clinical sessions, executing CCHS standing orders and medical provider orders, providing direct patient care and testing, and communicating with patients and caregivers by telephone and in writing. The Medical Assistant communicates with patient regarding preventive care recommendations, chronic care self management and healthy lifestyle choices utilizing advanced training in Motivational Interviewing and the Stanford Model for Self Management. The Medical Assistant “huddles” with the medical provider at the beginning of the day, planning chronic care visits or preventive care services. Participates actively in weekly Extended Team Huddles to discuss patients with complex needs and monthly Site Staff Meetings. Occasional Travel and being assigned to other sites may be required if the need should arise. The Medical Assistant Float employee will be assigned to a specific home site but will be required, depending on the needs of each Health Center, to travel to another Health Center in need due to a decreased staffing level. Travel to and from home site to the health center in need, would be reimbursed through CCHS Accounts Payable. **Core Duties and Responsibilities, which include the following and other duties as assigned:** · Meet with provider to plan the day in brief “huddle”, planning chronic care visits such as diabetes or asthma care focused visits or preventive care visits such as Well Child or Well Woman exams. Communicates with front office regarding work flow, advance planning for patient surveys, etc. Participates in weekly “Extended Huddle” meetings with full Care Team to discuss patients with complex needs or barriers to care. · Greet scheduled patients at beginning of all medical visits to obtain vital signs, update and document the problem list, allergies, obtain copies of any recent hospitalizations, surgeries or interventions and document in medical record, including any required ICD-10 coding in the electronic health record. MA performs a medication list reconcilement with documentation of all medications from all providers, and reinforces value of a complete “medical home record” with CCHS primary care providers. Prepare patient as appropriate for the examination and medical visit. · Discuss preventive and chronic care registry measures with patients, executes standing orders for preventive care and chronic care interventions (e.g. performs foot exam, obtains HbA1c and Lipids, writes orders for mammogram for provider to sign). · Discuss impact and value of patient’s engagement in self management and lifestyle choices. Discuss self management goals with patients with chronic disease, using Stanford model Self Management training and Motivational Interviewing training. Document patient’s goal, confidence level and progress since goal set. · Provides CCHS-adopted patient education and hand-outs such as “5-2-1-0” for all children and parents, “Rate Your Plate” for adults with abnormal BMI, “Live Well, Breathe Well” for patients with asthma, following standing orders for Diabetes, Obesity and Asthma. · Assist medical provider during examination, treatment and minor surgeries. · Administer immunizations and injections per orders and update in electronic health record. · Coordinate laboratory specimen collection, perform in-house testing. Perform ECG’s, spirometry or audiometry testing. · Provide special instructions to patient on follow up care ordered by the medical providers (e.g. proper wound care or management of symptoms) instructions regarding referrals to specialists and testing facilities, or instructions for follow up visits. · Review tasks in the electron…