Certified Medical Assistant - 12 Hours Weekly | Pediatrics

**Department:** Pediatrics **Location:** Eddy Street Campus - 211 N. Eddy Street, South Bend, IN 46617 **Hours:** 12 Hours Weekly. After Hours Availability: Monday-Friday: 8:00 am-12:00 pm, Saturday: 8:00 am-12:00 pm **Join Our Team at The South Bend Clinic!** At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace. We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. **Why Choose The South Bend Clinic?** We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive: - Financial Wellness: Daily Pay: Access your earned wages when you need them. Tuition Reimbursement: Up to $5,250 per year to support your education. 401(k) Match: Plan for your future with our competitive matching program. 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years. - Health & Well-Being : Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. Pet Health Coverage : Because your furry friends matter too. - Work-Life Balance : Paid Volunteer Time : 40 hours of paid time off annually to give back to your community. Parental Leave : 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members. - Inclusive Culture : A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact. ​ **Qualifications** Education/Certification/License : - Certified Medical Assistant or non-certified with related expanded experience. Knowledge, Skills, and Abilities : - Team player, professional, and customer service oriented. - Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment. - Able to work with diverse patient base of all ages. - Assist with clinical procedures specific to department. - Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP. - In addition, must be able to anticipate the needs of the physician and require minimal supervision. - Prior experience is a plus. **Responsibilities** - Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow. - Performs the technical component of the department's clinical procedures competently. - Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines. - Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines. - Receives patients professionally in waiting area and rooms them per department protocol. - Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc. - Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in NextGen. - Applies knowledge of general insurance guidelines and requirements to help direct patient care. - Appropriately responds to emergency situations. - Cross trains in other positions where appropriate as determined by manager. - Exhibits computer systems knowledge and proficiency as necessary to perform job functions. - Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards. - Performs other duties as assigned when appropriate. - Adheres to HIPAA guidelines set forth in Clinic policies and procedures.