Catering Specialist

**Catering Specialist** **Essential job functions include, but are not limited to the following:** • Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event. • Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints. • Provides daily oversight and manages logistics of Catering Operations - - Manages timeline & appropriate planning for both people and product - Follows process as taught and managed by Catering Operations Manager - Follows recipes and procedures to ensure product is prepared and maintained to specifications. - Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations. • Manages any issues or conflicts in a professional and productive manner. • Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees. • Works in all weather conditions to complete tasks and ensure guest happiness. • Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties. • Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance. • Complies with all health and safety regulations. • Organizes, leads, and motivates their store’s catering team. • Works directly with employees to teach, train, and uphold all of our catering standards. • Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice. • Do what you can to help ensure an efficient, smooth flowing restaurant. • Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction. **We Offer:** - Competitive pay - Flexible schedules - Discounted meals - A work environment that is upbeat, exciting, and fun - Opportunity for advancement - Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation for eligible team members - Life Assistance Program - Team Member Assistance Fund DEFCON1HRLY