Casual Retail Sales Assistant

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a **Casual** **Sales Assistant**, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing. ### Key Responsibilities **Team Collaboration:** - Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. - Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. - Share knowledge and skills to support and train both new and existing team members. **Operational Excellence:** - Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. - Accurately process transactions, handling various payment methods with efficiency. - Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. - Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. - Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. **Customer Engagement:** - Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. - Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. - Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. **Sales & Performance:** - Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. - Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential. ### We would love to meet someone who is - Committed to delivering outstanding customer service. - Passionate about retail and eager to share that enthusiasm. - Excellent communicators with a friendly and approachable demeanour. - Energetic, driven, and determined to complete tasks effectively. - Team players who are reliable and trustworthy. ### What's in it for you? - Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary - 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance - Generous Colleague Referral Incentive - A stable, successful and supported environment - Length of service awards ***You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!*** ****