Cashier

## Overview # About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. **How we reward you** 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% \* Healthcare plans to support your needs \* Virtual doctor visits \* Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program \* 15% Associate Discount \* Dave Ramsey’s SmartDollar Program (no cost to you!) \* Associate Assistance Program \* RK Cares Associate Hardship Program \* 24/7 Chaplaincy Services ## Responsibilities **What You’ll do** The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment. - Exceed customer expectations by delivering outstanding service through clear communication and active listening. - Greet customers with a friendly and welcoming demeanor as they enter the store. - Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). - Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines. - Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers. - Provide product information and answer basic customer inquiries, offering recommendations as appropriate. - Coordinate with the loaders promptly respond to customer requests for assistance. - Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism. - Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction. - Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations. - Utilize the designated cashier script to engage with customers during transactions. - Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options. - Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. - Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy. - Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. - Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. - Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers. - Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience. - Keep shopping car…