CASE MANAGER

Northwestern State University seeks qualified applicants for the position of Case Manager. **To apply**: Please send a letter of application and resume, along with transcript(s), and complete contact information for three professional references to: apply@nsula.edu ***Northwestern State University is a State as a Model Employer (SAME) agency.*** ***The successful candidate will be subject to a background check, as a condition of employment.*** **Notice of Non-Discrimination** (Full Disclosure) Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email tix@nsula.edu. In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and noticed that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in Room 128 Caspari Hall or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460) located in Room 111 Watson Memorial Library or email smithcr@nsula.edu. For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu. - Prefer a minimum of a bachelor's degree from an accredited institution. Work experience in Case Management, Criminal Justice, Counseling, Non-Profit Resources, or related areas may be considered in lieu of a degree. - Experience in any type of Case Management is preferred. - Exceptional interpersonal, oral, and written communication skills are essential. - Ability to speak and present in a group setting. - Proficiency in electronic case management systems such as Maxient is preferred, as well as proficiency in NSU Connect, and Banner. Training will be provided. - Proficiency in Microsoft Office Suite. - Shall have the ability to work in a fast paced and complex organization, with a diverse population, problem solve, and pivot as needed. - Shall demonstrate strong oral presentation skills. - Strong organizational skills. - Must demonstrate the ability to work independently, without constant supervision. - Ability to learn TIX regulations, and the university's policy and procedures. - Exhibit the ability to comprehend information and act accordingly. - The ability to sit in on interviews, take meeting/interview notes and recordings, and transcribe them in detail and accurately is a requirement. - Diligence in detail is required. - Maintain confidentiality/privacy. - Willingness to work during an occasional evening and/or weekend event. This is a 40-hour per week (full-time) position. Confidentiality is a priority. The Case Manager will assist in all areas of the Title IX Office. Main job duties will consist of receiving reports, scheduling meetings, documenting intake interviews, taking notes, making recordings, and transcribing interviews with detail and accuracy, sending and receiving correspondence, processing case information in accordance with federal regulations, keeping up-to-date digital and paper files, presenting educational informa…