Case Manager positions focus on delivering results in their domain. This page aggregates open Case Manager roles and what employers typically expect.
**CASE MANAGER (QIDP)** **Location:** Main Campus (primarily), group homes, and other locations **Reports To:** Client Care Manager **FLSA Status:** Hourly/Non-exempt **Employee Status:** Full-Time **Work Schedule:** Regular business hours Monday to Friday and other hours intermittently or as assigned **Supervision Given:** Residential Direct Support Professionals (DSPs) (functional supervision) **Supervision Received:** Client Care Manager(s), Executive Director **NATURE AND SCOPE OF POSITION** A Case Manager, under the direct supervision of a Client Care Manager, is a member of the interdisciplinary team and responsible for holistic programming and individual service plans (ISP) for an assigned caseload for Magnolia residential clients – adults with intellectual and/or developmental disabilities. A Case Manager assists with managing the group home operations and daily living activities of their clients in compliance with their individual ISPs and behavior support plans (BSP), if applicable, and provides functional supervision to assigned DSPs. **PRIMARY QUALIFICATIONS** **Education:** - Bachelor’s Degree (B.A. or B.S.) in a professional category that satisfies the applicable regulations. **Work Experience:** - At least one year of experience working directly with persons with intellectual disability or other developmental disabilities. **Certification or License:** - Licensing requirements vary depending on how the Case Manager will be designated (e.g., social worker, human services professional). - Current Louisiana Driver’s License required - Current Automotive Insurance Coverage required - Attendance at Mandatory Training & In-Services - Current CPR certification. **Special Skills:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Excellent verbal and written communication skills. - Excellent organization and time management skills. - Ability to prioritize responsibilities. - Capacity to make decisions using sound judgment. - Willing to seek guidance in new or unusual circumstances. - Ability to stay calm in difficult and emotional situations. - Basic technology skills appropriate to complete and review relevant documentation and manage email. - Ability to present information in one-on-one and small group settings. - Ability to develop knowledge of relevant Medicaid and ICF/IID rules and relevant licensure standards shortly after employment. **Other Considerations:** - 21 years of age or older. - Valid, unencumbered Louisiana driver’s license. - Current automotive insurance coverage with acceptable limits as mandated by Magnolia’s insurance carrier. - Satisfactory Motor Vehicle Record. - Ability to pass background screening including pre-employment drug test, physical, background check, and other requirements. - Ability to be reached for assistance when emergencies arise. - Weekend, evening, late-night work, and overtime required at times. **JOB FUNCTIONS** Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Individual Service Plan (ISP)** - Develops annual ISPs, as a member of the interdisciplinary team, to address goals and objectives designed to increase independence and self-sufficiency in areas of daily life. - Supervises implementation and integrates the various aspects of the ISP. - Records the client’s progress as measured by objective indicators. - Continuously monitors the ISP and proposes revisions as necessary. - Reviews the ISP on a quarterly basis and prepares quarterly status reports on the progress of the client relative to the goal…
Salary estimate
$111,000 – $150,000/yr
Provided by the employer.
Skills for this role
Communication
Resume tips for Case Manager applicants
Lead with measurable achievements relevant to Case Manager (numbers, scope, impact).
Mirror the exact keywords from the Case Manager posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Case Manager candidates.
Interview preparation
Prepare concrete STAR-format stories that show Case Manager outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Case Manager problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Magnolia Community Services
Magnolia Community Services is actively hiring on Jobedly. Explore their open roles and what it's like to work there.