Case Manager II

**Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.** Are you a compassionate, solutions-oriented professional with a bachelor’s degree in social work, psychology, counseling or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact? U.S. VETS the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability. **What You’ll Do** As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans Responsibilities include: - Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs. - Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals. - Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing). - Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients - Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed. - Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children). - Assist with crisis intervention, urgent client matters, and after-hours support as needed. - Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems. - Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans. - Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health. **You Are** - Mission-Driven – You are passionate about serving veterans and making a difference. - Experienced – You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use. - Organized & Adaptable – You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture. - Team-Oriented – You’re ready to support peers, collaborate across service team, and help elevate program quality. **Required Qualifications** - Bachelor’s degree in social work, psychology, counseling, or related field - At least two years of work experience in case management or other roles in the social services arena - Ability to pass background checks if assigned to programs involving incarcerated or recently released clients - Strong communication, documentation, and organizational skills - Proficiency in Microsoft Office and electronic records systems - Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course - Not required but a definite PLUS! - Experience working with homeless, veteran or justice-involved populations - Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE) - Experience facilitating groups or life skills classes **Why Join U.S. VETS?** - Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more. - Grow Your Career: Gain valuable experience while receiving training and mentorship - Supportive Culture: Join a team of passionate professionals committed to collaboration, partnership, and the pursuit of excellence in our service to veterans and their families. - Make a Daily Impact: Help at-risk veterans and their families find housing, healing, and hope. Joi…