Case Manager I

## Company Description *Background* Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. *Brief Description of Principal Activities* Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs. ## Job Description **Job Summary** The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established, as well as adhering to the mission of St. Joseph Center. **ESSENTIAL DUTIES & RESPONSIBILITIES** The Case Manager’s key areas of responsibility include: **Key Areas of Responsibility:** - Provide high quality onsite case management services to residents of specific housing projects. Serve as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenanted living within the community”. - In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to established eligibility for subsidized housing including the collection of all required documents and completion of all applications. **Essential Duties:** - Develop professional relationships with clients and maintain a caseload of project-based and/or tenant-based participants, conducting regular face-to-face case management sessions. - Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter. - Conduct initial home visits upon a new tenant lease-up and ongoing quarterly home visits, or more often as determined by need. - Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed. - Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks. This includes setting up and transporting clients on various field trips out into the community. - Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement that will help them maintain independent living. - Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs, financial stability, educational, mental health, substance abuse issues, relapse prevention, medical management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency. - Assist clients with maintaining medication and treatment regiments including accompanying/transporting clients to appointments in the community with health, mental health, and other care providers. - Utilize a harm reduction…