Case Manager - GPD

**About the Company** American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. **SUMMARY** This position will be responsible for providing case management services to residents of The Dorms Residential Center for Homeless Veterans. The Case Manager will complete an initial assessment for every resident within prescribed timelines; will develop a plan of care for each resident with a goal of returning that resident to self-sufficiency and independence. The Case Manager will coordinate with other agencies to ensure the delivery of needed services to residents and will work closely with residents to monitor progress toward reaching mutually established goals. **JOB DUTIES & RESPONSIBILITIES** **NOTE:** These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. - Treats each resident respectfully. - Provides new residents with an initial orientation and review Resident Handbook and Center operations with each new arrival. - Completes initial assessment of all new residents in a timely manner - Develops an Individual Service Strategy Plan for each resident - Coordinates needed care for each resident with appropriate agencies - Maintains case files and other documentation in an up-to-date manner - Completes reports and other documentation in a timely and accurate manner - Monitors the progress of residents toward established goals. - Provides assistance, as needed, to residents in obtained benefits for which they are eligible - Periodically evaluates each resident's readiness for independent living - Supervises Practicum students, as assigned - May participate in preparing documents, reports, literature, or presentations. - Must understand the nuances of the veterans’ community and are expected to always demonstrate sensitivity and patience with the clients. - Confidentiality of client information, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. - Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care. **JOB REQUIREMENTS** - This position requires a minimum of a Bachelors of Sociology, Psychology, and experience in clinical counseling. - The candidate should preferably have at least 4 years of increasingly responsible experience with the provision of services to veterans and/or the homeless. - Knowledge of veteran’s services and programs is critical. - Prior military experience is desirable. - Must have transportation and a valid Texas driver’s license. - Must also provide proof of current vehicle liability insurance. - Must pass a drug test and background record check. **SKILLS & ABILITIES** - Typing - Computer literate in using Word, Excel, Access, PowerPoint, and Outlook - Good understanding of the multitude of problems faced by applicants. - Professional and productive demeanor, as well as ensuring that actions are supportive of others. - Must be able to effectively communicate verbally and in writing. - Must be able to speak before groups when necessary - Must be able to make independent decisions in coordination with service objectives. **TRAVEL** Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employe…