Case Manager- Adolescent Behavioral Health

Avery's House is expanding services with a specialized residential mental health program for neurodivergent adolescents, providing individualized, strengths-based, and trauma-informed care. Under the direction of the Clinical Director, the Case Manager provides direct patient support while serving as a mentor, advocate, and positive role model. This role helps maintain a safe, structured treatment environment and collaborates with the multidisciplinary team to deliver high-quality, patient-centered care. **Essential Functions and Responsibilities** - Case Management needs - Discharge planning - Coordinating and collaborating with the treatment team - Communication with team members the status of clients in verbal and written form - Communicate with the school and obtain online schooling information - Communicate with the school regarding IEP's - Be present during schoolwork time, monitoring electronic use, and ensuring schoolwork is being done - Reviewing classroom or curriculum topics and assignments - Providing clients with positive and constructive feedback - Building meaningful connections with clients from diverse backgrounds - Assisting clients with homework, projects, test preparation, papers, research, and other academic tasks - Maintain records and related documentation. Produces reports, correspondence and performs case **** management duties - Transport clients safely as needed - Participate in documentation in electronic health record - Maintain client confidentiality HIPAA compliance - Manage crisis situations using Voluntary Time-Out and verbal de-escalation interventions - Other tasks as assigned Therapeutic Milieu Responsibilities - Supervising and engaging clients throughout the shift. - Providing continuous support within the therapeutic milieu. - Assisting with daily routines, schedules, transitions, and activities. - Participating in groups, community meetings, and therapeutic programming as appropriate. - Supporting clients with activities of daily living (ADLs) while promoting independence. - Supporting clients during meals, hygiene routines, school activities, recreation, and community outings. - Utilizing de-escalation, co-regulation, redirection, and crisis intervention techniques. - Implementing individualized behavioral support plans under the direction of the clinical team. - Maintaining awareness of client whereabouts and supervision requirements. - Conducting routine safety and environmental checks. - Transporting clients to medical appointments, community outings, or other approved activities as assigned. - Assisting with room searches, contraband checks, belongings inventory, and safety procedures according to facility policy. - Supporting clients during difficult emotional or behavioral situations while maintaining a calm, therapeutic presence. - Collaborating closely with clinical assistants, therapists, case managers, providers, and leadership to ensure continuity of care. Neurodivergent Client Support - Demonstrate understanding of autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges. - Utilize neurodiversity-affirming and trauma-informed approaches when interacting with clients. - Recognize sensory sensitivities and modify communication and environmental factors when appropriate. - Support individualized coping strategies, visual supports, structured routines, and sensory regulation interventions. - Promotes client dignity, autonomy, and strength-based care. **Minimum Qualifications** - High School Diploma or equivalent preferred (not required) - Current and valid Arizona Fingerprint Clearance Card - If it is a new application, can be submitted and in-process - Preferred experience: 1 year in a behavioral healthcare, public service, customer service or sales - Valid Arizona Driver’s License in good standing - Driving Record must permit insurability with the agency’s carrier - Current CPR/First Aid Certification - Partici…