CASE AIDE - WELCOME CENTER RECORD ASSISTANT

| *ARIZONA DEPARTMENT OF CHILD SAFETY* *The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.* | | --- | **We’re Hiring!** ### **CASE AIDE - WELCOME CENTER RECORD ASSISTANT** **Phoenix, AZ 85021** [*https://dcs.az.gov/careers*](https://dcs.az.gov/careers) Shift: Monday – Friday, 12:00 P.M. – 9:00 P.M. **Salary:** $18.5570 hourly **Requisition Closing Date:** 7/21/2026 **Make An Impact With DCS** At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona. **Why DCS?** Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families. If you're passionate about working with children and families, becoming a Case Aide-Record Assistant at a DCS Welcome Center can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour). The Welcome Center Case Aide – Record Assistant provides supervision and care to children, provides services to families and children in various social service programs with the Department of Child Safety. **What You’ll Do** As an **Assistant Case Manager/Case Aide-Record Assistant** at the **Welcome Center**, you’ll: Manage and respond to email inquiries Conduct inventory maintenance, organization, and purging. Document and file organization, scanning and filing, tracking and input. Responsible for ensuring that appropriate supplementary paperwork accompanies child(ren) to placement. Ensuring the digital in center log is up-to-date. Document client interactions, activities, and case-related actions Assist clients with application processes and required paperwork Participate in professional meetings and deliver goods as requested Provide case assistance to participants involved in child safety services Provide trauma-informed care to children Transport clients and ensure proper use of child safety seats Engage, observe, and interact with children, including daily care tasks (e.g., diapering, potty training, bathing, lice treatment, observing, playing, dispensing medication, feeding and comforting). Perform housekeeping functions, including laundry, meal preparation, dishwashing, and general cleaning. You may also be required to work outside of regular hours, including weekends, holidays, and overtime. Other duties as assigned as related to the position. **We’re Looking For Someone Who Can:** - Understand child development needs, behavioral needs, and cultural influences on families and communities - Familiarize themselves with community resources and services that support children and families - Use strong communication skills, including active listening, de-escalation, and clear verbal and written communication - Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work - Perform general clerical functions and organize and manage time effectively **What We Need From You (Required Qualifications)** - High School Diploma or GED. - Valid driver’s license and a satisfactory 39 mon…