Career Success Coordinator

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us – Big Changes, Better Benefits – Join us! At Tidewater Tech , we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals. Location : 4535 E Princess Anne Rd, Norfolk, VA 23502 Schedule : 9:00-6:00 M-TH 8:00-5:00 F Compensation : up to $30/hour Are you passionate about student advocacy and career development? Do you enjoy building strong relationships with employers and students alike? About the Role The Career Success Coordinator helps students successfully transition from enrollment to graduation and into meaningful employment. This position supports students throughout the full student lifecycle by proactively driving certification completion, career readiness, and placement preparation. As a Career Success Coordinator, you will engage students early to build strong and consistent relationships, supporting them through certification and placement. Key Responsibilities Performance & Accountability Actively manage a student caseload and meet defined performance metrics, which may include: Retention and persistence Certification readiness and attainment Graduation progression Career readiness and placement-related leading indicators Contribute to a performance-driven culture focused on measurable student outcomes Student Engagement & Advocacy Serve as a consistent point of contact and career readiness advocate for assigned students, building trust, rapport, and accountability Proactively identify and address barriers to certification readiness and job placement Certification Support Partner with the education team and student success coordinators to monitor certification readiness and drive certification outcomes Career Readiness & Placement Preparation Introduce career readiness concepts early in the student journey, including resume development, professional behavior, and labor market awareness Support students and graduates with career planning, job search strategies, and interview preparation Coordinate with employer engagement and career services partners to prepare students for successful entry into the placement window Assist with job applications, documentation, and placement-related follow-up as assigned Data, Documentation & Compliance Accurately document all student interactions, engagement activities, outcomes, and supporting materials Participate in cohort tracking, G&E chart confirmation, and required audits, including weekly and monthly reporting tied to student success metrics Events, Programming & Collaboration Support, participate in and/or facilitate workshops, application stations, commencement, alumni events, career fairs, and certification readiness activities Other Duties Perform additional responsibilities as assigned by the supervisor, including onboarding and ongoing training related to student success systems, performance metrics, and operational processes Qualifications Education High School Diploma or GED Associate or bachelor's degree preferred Experience 1–2 years of experience in student services, career services, advising, workforce development, recruiting, or a related support role 1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred Skills Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach Comfortable working in a metrics-driven environment with shared accoun…