Career Planner

**Position Summary** Career Planners are the guiding force for job seekers in our employment programs. Career Planners assess eligibility, then become a dedicated case manager, providing support and services tailored to each participant's needs. Working closely with program guidelines, Career Planners equip individuals with the skills and resources to land a job that puts them on the pathway to self-sufficiency. **Minimum Qualifications** **• Education:** A bachelor's degree in a relevant field is ideal, but we'll also consider an associate degree with 2-3 years of related experience. **• Experience:** Working with disadvantaged populations, including determining eligibility and providing case management is valued **• Communication Skills:** Excellent written, verbal, and interpersonal skills, including conflict resolution and problem-solving abilities. **• Financial Literacy:** Ability to explain budgeting, financial concepts, and procedures in an understandable way. **• Work Style:** Work independently while also being a strong team player. **• Technical Skills**: Proficiency in Microsoft Office Suite, and other computer reporting systems as required by funders. **I. Primary Duties and ResponsibilitiesA. Helping People Find Success** Career Planners wear many hats, all focused on empowering individuals to achieve their employment goals. Here are some key aspects of the role: **• Intake and Eligibility:** Process program referrals, assess eligibility, and enroll participants efficiently. **• Personalized Support**: Conduct in-depth assessments to understand each participant's skills, experience, and goals. Based on these assessments, Career Planners collaborate with them to create a customized employability plan, monitoring progress and making adjustments as needed. **• Essential Skills Development:** Provide comprehensive case management services, including job search assistance, resume writing, interview prep, life skills development (e.g., money management), and more. **• Community Connections:** Connect participants with relevant community resources to address various needs and support their overall well-being. **• Advocacy and Compliance:** Advocate for participants, ensuring they understand their rights and responsibilities under program guidelines. Stay up-to-date on relevant laws and regulations. **B. Guiding Progress and Building Connections** The Career Planner role goes beyond initial program enrollment to ongoing support by: **• Holistic Needs Assessment:** Evaluating participant needs beyond just employment and referring them to appropriate community resources for life skills development, money management, interpersonal safety, and more. **• Progress Tracking and Adjustment:** Monitoring participant progress towards their employability plan goals. Identify areas needing improvement and collaboratively adjust plans as necessary. **• Collaboration for Success**: Working with community partners, job developers, and others to secure unsubsidized, subsidized, or community service job placements that align with participants' needs and program objectives. **• Performance Excellence:** Striving to meet or exceed all program performance expectations. **• Meticulous Recordkeeping:** Maintaining comprehensive case files with accurate documentation and verification of services provided. **C. Commitment to Teamwork and Excellence** As a valued member of the Workforce Connections team, you'll be expected to: **• Uphold Our Standards:** Adhere to all established WCI policies and performance procedures. **• Teamwork:** Collaborate effectively with colleagues, fostering a professional and supportive team environment. **• Embrace New Challenges:** Be open to taking on additional responsibilities that contribute to the team's success. **Physical/Sensory/Cognitive Requirements** The majority of the work time will be spent in an office setting and in the community in a variety of settings assisting in achieving the goals and objecti…