Career Coach

**Lao Family Community Development, Inc. (LFCD)** is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarter office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse array of workforce, education, and human service that directly support predominantly low-income US born high barrier families and individuals, refugees, immigrants, transitional age youth, seniors and other special populations such as individuals with disabilities. **Job Summary**: LFCD is seeking a qualified candidate to serve, prepare, and place California Work Opportunity and Responsibility to Kids (CalWORKs), General Assistance (GA), and CalFresh recipients in unsubsidized/subsidized employment. The candidate will be stationed at one of our Career Pathways Employment and Training (CPET) office locations in the North Oakland. The Career Coach will outreach to recruit employers and job seekers; facilitate program orientation; complete intake-assessment; set up Individual Employment Plan (IEP) by providing case management, vocational training counseling, job placement, and retention services. Program activities and strategies include long-term career advancement for each CPET participants; understanding hiring and business development needs of each employer; compliance requirements of Alameda County Social Services Agency; and the many subtle factors that can influence each individual’s ability to thrive and advance in the workplace. This position will directly report to the Site Supervisor. **Roles and Responsibilities:** - Establish a positive and trusting rapport with participants as well as provide motivation, encouragement, and promote consistent program participation. Assist individual participants with creating for themselves an individual and/or family Self-Sufficiency Plan (SSP) based on the principles of CalWORKs 2.0. Complete the Online CalWORKs Appraisal Tool (OCAT) for newly enrolled participants as needed. OCAT includes a comprehensive screening for barrier identification and a detailed explanation of available services. - Recommend and develop training plans for participants, refers participants to appropriate training opportunities, and collect timesheets, employment verification letters, and pay stubs as proof of participants' job placement. Perform necessary post-placement and post-exit to ensure participant’s job retention longevity. - Lead, coach, and facilitate Welfare‑to‑Work (WTW) orientation, CalFresh (GA), & job club (JCL) sessions, career assessments, workshops, job search and interview preparation, and provide one‑on‑one or small‑group counseling. Develop a comprehensive employment portfolio that includes a master application, résumé, cover letter, thank‑you letter, not‑offered letter, reference list, CASAS testing, and Individual Employment Plans. Introduce and navigate O\*NET Online to help participants identify career interests, education pathways, labor‑market alignment, and appropriate job matches to support successful placement. Assess participant needs to determine suitable job interests and employment opportunities. Create a Welfare to Work plan when obtaining employment or enrolling in a vocational education program, and conduct retention follow‑ups for 180 days (six months) for Welfare-to-Work (WTW) program participants to monitor progress and provide continued support. Conduct retention follow‑ups for 90 days (three months) CalFresh (GA) program participants to monitor progress and provide continued support for. Monthly case comments for retention, weekly comments for job club. - Track participants’ attendance, input data, update daily log and job activities into the internal database system CalSAWS (County w…