Care Team Manager

Care Team Manager Licensed/Unlicensed Home(s) Position Description Department: Operations Location: Various Locations Reports to: Program Director FLSA Status: Exempt Company Summary: Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence. Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed) Always be compliant with all company and regulatory policies and procedures. Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. Communicate daily with direct supervisor. Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. Responsible for preparing the meeting room and scheduling staff for meetings. Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed. Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance. Always maintain professional conduct and ensure the same from the home staff when on duty. Perform other duties that may be assigned or established by the company. Regulatory, Contractual, and Accreditation Compliance Responsibilities: Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation. Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area. Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely. Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation. Ensures compliance with employee training and certifications to meet licensing standards, recipient rights…