Care Navigator

## Description Welcome to Pathways Health Partners, the Accountable Care Organization (ACO) that's leading the charge in helping independent providers transition to Value-Based Care. What We Do: Medicare REACH ACO: We're at the forefront of Medicare innovation. Medicare Advantage MSO: Providing top-notch services to our Medicare Advantage patients. Commercial MSO: Managing care for approximately 16,000 patients across North-West/Central Florida. Where We Operate: From The Villages to St. Petersburg, and across to Mount Dora, we've got you covered! Our Services: Hospital Medicine Group: Delivering exceptional care in hospitals. Affiliated Medical Practices: Managing several top-tier medical practices. Insurance Agency: Offering comprehensive insurance solutions. Join us on our journey to better health and value-based care! Job Summary: To provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family caregivers. Provide patients with information and counseling and make referrals for other services. May also coordinate with case management for interventions designed to promote health, prevent disease, and address barriers to access to healthcare. Role and Responsibilities - Advocate for clients or patients to resolve crises. - Educate clients about end-of-life symptoms and options to assist them in making informed decisions. - Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client need - Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide resources to services such as financial assistance, legal aid, housing, job placement or education. - Record Patient goals and progress as described. - Identify environmental impediments to client or patient progress through interviews and review of patient records. Qualifications and Education Requirements - Education Requirements: Medical Assistant, LPN, or AA degree in social work preferred - Certification Requirements: CCMA preferred - 1 year demonstrated experience in a medical or health plan environment - Excellent computer skills with experience in Outlook, MS Office, MS Excel, MS Word - Strong presentation skills, positive and effective communication skills - Strong typing skills Why Work for Pathways? Pathways Health Partners is a growing company based in Leesburg, FL. We are proud of our professional yet family culture with the executive team working daily alongside our team members. We provide competitive salaries and a benefits package that is second to none. - Medical Insurance for Employee and Spouse/Significant Other paid up to 100% by Pathways! - Addition of family coverage for dependents at a fraction of the cost - 25K life insurance for employees 100% paid by Pathways! - Increasing Employee coverage or adding spouse/dependents at a fraction of the cost - Vision and Dental Coverage available at a very low cost for employees, spouses, and family - 401K retirement plan with 100% match up to 4% of annual pay - Paid holidays - Ample Paid Time Off (PTO) for vacation/sick/personal days We look forward to speaking with you about this opportunity!