CARE Manager

WHITMAN COLLEGE Located in the historic community of [Walla Walla](http://www.wallawalla.org/), Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country. [Whitman College](http://whitman.edu/) is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO). POSITION PURPOSE Reporting to the Assistant Dean of Students, this non-clinical role provides goal-oriented and strengths-based assessment, intervention, and coordination of services to students experiencing academic, personal, or medical challenges. The Care Manager helps remove barriers to success and enhance holistic well-being, serving as a key resource for referrals, participation, and intervention delivery through the campus CARE Team and the Counseling Center. PRINCIPAL ACCOUNTABILITIES Case Management Responsibilities: (25%) - Provide outreach to students referred by the CARE Team or the Counseling Center to schedule appointments. - Assess students holistically to identify needs and appropriate support. - Provide follow-up appointments to coordinate action plans, referrals, and connections to on- and off-campus resources. - Communicate and collaborate with appropriate staff and resources. - Prepare letters of consideration for students as needed. CARE Team Responsibilities: (25%) - Prepare & maintain case notes in the Advocate System on current students, review new referrals, and actively contribute to discussions in CARE Team meetings. - Refer students to the CARE Team as appropriate when providing case management support. - Support the CARE Team by delivering interventions and submitting Care Reports through the Advocate System. Co-Supervisor of Peer Academic Leaders (PALs) Responsibilities: (20%) - Co-supervise the Peer Academic Leaders (PALs) pilot program in partnership with Residence Life and Housing to ensure its success. - Provide supportive measures to help the PALs foster academic success and create a welcoming, inclusive environment that promotes community and well-being. - Develop marketing, awareness, and education campaigns to promote case management and services offered through the PALs Program. - Develop, implement, and facilitate training and professional development for PALs, including weekly team meetings and regular one-on-one coaching sessions. Departmental Responsibilities (20%) - Coordinate transportation logistics for institutional programs and events as assigned, including planning, scheduling, communication, and problem resolution. - Adapt to evolving institutional projects, strategic initiatives, or other duties as assigned by the supervisor. - Assist with compiling end-of-semester and end-of-year reports. - Support strategic planning efforts through development and implementation. - Contribute to assessment initiatives to evaluate case management effectiveness. - Serve on committees as assigned. Outreach and Awareness Responsibilities: (10%) - Create tailored educational presentations to meet the needs of diverse audiences. - Collaborate with campus offices to ensure cohesive messaging and program integration. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job,…