Care Coordinator - Pediatrics (Temporary)

OUR COMMITMENT TO A HUMAN HIRING PROCESS We believe every candidate deserves thoughtful consideration. That’s why we do not use AI or automated systems to review applications . Every application is reviewed by a real human member of our team. Because we take the time to give each submission the attention it deserves, our review process may take a little longer — and we genuinely appreciate your patience as we work through applications carefully and respectfully. SERVICE AREA PREFERENCE While we encourage all interested applicants to apply, we do give priority to those who live in , or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa . Our mission of accessible, quality health care guided by local innovation leads everything we do, and having team members who are connected to the communities we serve strengthens our ability to deliver on that commitment. ABOUT THIS TEMP POSITION This is a temporary position. The length of the assignment is estimated to go from August 2026 through December 2026, but this is always dependent on business need, and these dates may change. While the assignment would be at the Alliance, you would be an employee of a temporary employment agency that we would connect you with if hired for this position. This is a full-time (40 hours/week) temporary assignment. WHAT YOU'LL BE RESPONSIBLE FOR Reporting to the Pediatric Care Coordination Supervisor, this position: Assists assigned team with the coordination of health care activities for Alliance members Establishes and maintains effective working relationships with Provider offices, County departments and other community agencies related to care coordination for members Recommends and implements program improvements that strengthen member access and health outcomes WHAT YOU'LL NEED TO BE SUCCESSFUL To read the full position description and list of requirements click here . Knowledge of: Bilingual English/Spanish desired, but not required The principles and practices of managed health care and health care systems Customer service Care coordination principles and practices Diverse needs of the Medi-Cal population Ability to: Understand and communicate the workings of the Alliance, particularly the Utilization Management and Complex Case Management, Community Care Coordination and Member Services departments Competently navigate computer systems Work independently with minimal supervision Verbally communicate the program mission, vision and roles Education and Experience: High school diploma or equivalent Three years (or an Associate's degree in health, social services or a related field or Medical Assistant certification and a minimum of two years) of relevant experience in a health care setting interacting with members, patients and/or providers in meeting service needs; or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying OTHER INFORMATION We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams. While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected. In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process. This is a temporary position and does not provide the benefits that are listed below (this is standard language from our regular job posts and cannot be altered or removed). Temporary employees on assignment at the Alliance will be connected to a staffing agency with separate benefit options. COMPENSATION INFORMATION Zone 1 Pay Range: $26.80 - $34.25 Typical areas in Zone 1: Santa Cruz, San Benito, and Monterey Counties, Bay Area, Sacramento, Los Angeles and San Diego areas Zone 2 Pay Range: $25.15- $32.70 Typical areas in Zone 2: Mariposa and Merced Counties, Fresno ar…