Care Coordinator, Outpatient

Care Coordinator – Outpatient Services Heritage Behavioral Health Center | Decatur, Illinois Full-Time | Monday–Friday, 8 AM–5 PM | Every Other Friday Off (Paid Wellness Day) Pay: $23.00–$25.00/hour, based on education, experience, and licensure/certification LOOKING FOR A CAREER WHERE YOUR WORK TRULY MATTERS? Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. If you're passionate about helping people navigate their healthcare journey and want a role with real impact, and real work-life balance, we want to hear from you. WHY YOU'LL LOVE WORKING HERE - Every other Friday off, paid wellness days - Competitive pay aligned with state and national benchmarks - Loan forgiveness eligibility through the National Health Service Corps (NHSC) - A collaborative, mission-driven team where every role impacts client care - Tuition assistance and continuing education support ABOUT HERITAGE BEHAVIORAL HEALTH CENTER We're a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. We believe every team member, no matter their position, plays a part in client care, and we take care of our staff so they can focus on taking care of others. WHAT YOU'LL DO As a Care Coordinator, you'll be the connective thread that keeps clients engaged in their care from first contact through successful treatment. You will: - Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources - Follow up proactively with clients to track progress and troubleshoot barriers to care - Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans - Educate clients and families on care continuity and available resources - Document client progress and service engagement in electronic health records - Help clients navigate healthcare and social service systems - Participate in interdisciplinary team meetings and ongoing trainings WHAT YOU BRING - High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field - Minimum age of 21 - Valid driver's license, reliable transportation, and proof of auto insurance - Strong communication skills and the ability to build rapport with diverse clients - Comfort with electronic health records (EHR) and Microsoft Office - A collaborative, adaptable, and empathetic approach to client care FULL BENEFITS PACKAGE - Generous vacation, sick, personal, and holiday leave - Employee Assistance Program (EAP) and fitness reimbursement - Health, dental, and vision insurance with substantial employer contribution - Flexible spending accounts (healthcare and dependent care) - Additional life insurance options - 401(k) and Roth retirement plans - Tuition assistance and continuing education opportunities - NHSC loan forgiveness eligibility Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve. Heritage Behavioral Health Center is an Equal Opportunity Employer.