Care Coordinator - Full-Time

**Be the Heartbeat of Care Advantage Inc!** Care Advantage Inc, isn't just another workplace-we're a **Top Workplace** award winner and proudly voted **Best in Home Care**. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives. We're on the hunt for a **high-energy Care Coordinator** to join our Colonial Heights VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine. **What You'll Get:** - Competitive pay that values your talent - 17 days of paid vacation + 10 paid holidays - A true work-life balance career - A team that feels like family, with room to grow ## **What You'll Do** - **Be the Matchmaker:** Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued. - **Keep Relationships Strong:** Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly. - **Own the Schedule:** Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork. - **Think Fast, Act Smart:** When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported. - **Drive Performance:** Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work. - **Solve the Daily Puzzle:** Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset. - **Fuel the Team Energy:** Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum. - **Welcome New Clients:** Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship. - **Stay Tech-Savvy:** Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards. - **Champion Flexibility:** Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything. **What Makes You Perfect for This Role** - Energy, drive, and passion for achieving goals - A problem-solver who puts people first - Flexibility to adapt and thrive in changing situations - Ambition to grow your career and see the big picture - Compassion and a genuine desire to serve **Requirements** - High School Diploma or G.E.D. equivalent - 2+ years of relevant work experience - Scheduling, medical, or phone experience a plus - Computer literacy and comfort with scheduling systems - Strong organizational skills, attention to detail, and communication abilities **Why Care Advantage?** Because here, you're not just filling a role-you're **making a difference**. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment. **Apply today and step into a role where your energy, compassion, and creativity truly shine!** *Location:* 23834, 23803, 23805, 23831, 23832, 23836, 23860, 23875, 23234, 23237, 23112, 23075, 23150