Cardiac Device Specialist

At **Duly Health and Care**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. **Position Highlights**: - Full-Time; 40 hours/week - Hours: Monday-Friday, Day Shift - Location: Naperville, Travel Required **Benefits:** - *Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.* - *Access to a mental health benefit at no cost.* - *Employer provided life and disability insurance.* - *$5,250 Tuition Reimbursement per year.* - *Immediate 401(k) match.* - *40 hours paid volunteer time off.* - *A culture committed to community engagement and social impact.* - *Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.* - Device Interrogations: Conduct in-office and in-person interrogations, ensuring accurate assessments and thorough data collection. Clearly document outcome of visit, including summary of device testing - MRI Device Knowledge: Possess in-depth knowledge of MRI-compatible devices, presenting relevant information to providers for patient approvals and MRI scheduling. - AV Optimization: Skilled in performing AV optimizations in-office, ensuring procedures are conducted smoothly and efficiently. - Vendor Navigation: Proficient in navigating systems and tools provided by the four main vendors in the industry: Medtronic, Abbott, Biotronik, Boston Scientific. - Cardiac arrhythmias--address inappropriate detection, therapy or therapy failure with EP physician in timely fashion - Telephonically assess, interpret and evaluate pacemakers' functions, assess patient questions and concerns and refer as appropriate - Perform and coordinate remote follow-up visits (Latitude, Carelink, Merlin, and Biotronik) - Manage office responsibilities which include documentation, records, and testing device maintenance - Maintain records related to device advisory, recalls, and alerts - Maintenance of device testing equipment and continual review of updates - Successful completion of a cardiac device rhythm management course or equivalent experience. - 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers. - 3+ years cardiology experience, cardiac electrophysiology preferred. - Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date. - Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date. - Hands-On Clinical Expertise: In addition to our standard remote competencies, candidates must possess proven, hands-on experience performing in-office device interrogations, optimizations, and programming changes. - Bachelor's or associate degree preferred OR experience in a related field—nursing, medicine, electronics, or engineering. - Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik). - Experience in performing AV-Optimizations under the guidance of a provider - Cardiac rhythm management industry training and experience preferred. The compensation for this role includes a base pay range of $25.94-38.91 for a Medical Assistant; Certified or Registered Medical Assistant the base pay range is $22.97-24.…