Campus Supervisor, Enrollment Services

## About CT State Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success. For more information about CT State Community College and the campus please visit [Home - CT State](https://ctstate.edu/) ## Position Details **Posted:** July 17, 2026 **Level:** Community College Professional 18, 12-month, tenure track position **Employment Type:** Standard **Hours:** Full-time, 35 hours per week **Anticipated Start Date:** September 2026 **Work Location:** CT State Manchester (Great Path, Manchester, CT 06040) **Work Modality:** On-site; Position is not remote **Closing Date:** Applications must be submitted **by 5:00pm (EST) on Wednesday, August 12, 2026.** ## Position Summary The Campus Supervisor of Enrollment Services is responsible for delivering a comprehensive, one-stop enrollment services experience to all credit students on their campus of the Connecticut State Community College. The Campus Supervisor of Enrollment Services provides leadership and collaborates with their Regional Director to ensure consistency in executing the enrollment vision of Connecticut State Community College and plays a critical role in ensuring the delivery of high-quality collaborative enrollment plans and seamless onboarding support that meets the diverse needs of all students. The Campus Supervisor of Enrollment Services collects and analyzes data to establish benchmarks and leads continuous improvement efforts for statewide enrollment efforts as well as maintains compliance with FERPA and all applicable policies and laws. ## Essential Duties and Responsibilities Under the direction of the Campus Dean or other Administrator, the Campus Supervisor of Enrollment Services is responsible for delivering a comprehensive, one-stop enrollment services experience to all credit students on their campus of the Connecticut State Community College through effective performance in these essential duties: Key responsibilities include: - Delivers a comprehensive, one-stop enrollment services experience to credit students within their campus of CT State Community College. - Works with the Regional Supervisor of Enrollment Services Operations to implement the strategic direction, goals, and standards for the One-Stop Enrollment Center. - Lead the unit’s commitment to high-touch customer service to create a welcoming environment; provide support to staff when dealing with difficult problems. - Manages day-to-day operations of the campus One-Stop Enrollment Center including staffing, scheduling, and quality customer service; provides direct supervision to the Enrollment Management Specialists on their campus. - Maintains communication and partners with campus counterparts in the areas of Admissions, Advising, Financial Aid, and Student Support Services to coordinate services in all matters that relate to the Enrollment Services function. - Responsible for convening and facilitating cross-functional campus enrollment team. - Monitors the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvement for the One-Stop Enrollment Center. - Partners with Campus Dean or other Administrator to drive improvements in enrollment growth, team productivity, team quality and optimization of prospective student satisfaction. - Provides on-going training and cross-training for staff to ensure timely, thorough, and accurate processes. - Partners with Campus Dean or other Administrator to address gaps in processes and procedures through the creation of a corrective action plan; establishes timeline to implement the corrective action plan, including proce…