Call Scheduling Coordinator

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those that you serve? Do you value having personal connections with those that you work with? If so, Right at Home has the opportunity for you! We are looking for a Super Star! We are a home care business that has an exceptional culture and we are looking for great talent that can work in a fast paced environment and has exceptional skills in communication, organization, making decisions and is a people person! The **Call Scheduling Coordinator** is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees through phone calling our TEAM of Caregivers and staffing our open shifts. - Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. - Performs various supervisory activities for scheduling appropriate caregivers to clients, timecard processing, where necessary, and monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties. - Assist with recruiting, hiring, onboarding, training and personnel management. - Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment. - The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: - High School graduate or equivalent with two years of business experience. - Able to work independently, demonstrating sound judgment. - Be available as required for on-call duty outside of normal office hours. Please submit resume, give us a call at 615-360-0006 or apply via [www.RAHapply.net](http://www.rahapply.net/). Looking to hire as soon as possible! Compensation: $18.00 - $22.00 per hour Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: - We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. - We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients. - We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. - We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. *This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.*