Call Center Sales and Customer Support Agent - T-Mobile - 8/3

Join **OneTouch Direct** as a **Call Center Sales and Customer Support Agent** in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you. In this sales position, you will: - Take inbound and make outbound calls, and chat inqurires to potential and existing customers promoting products and services. - Understand customer needs and offer appropriate solutions to boost sales. - Maintain detailed records of customer interactions and sales activity. - Meet and exceed individual and team sales goals. - Collaborate with team members to continuously improve processes and customer satisfaction. - Previous sales or call center experience preferred but not mandatory. - Excellent verbal communication and persuasive selling skills. - Ability to handle rejection and remain motivated in a fast-paced sales environment. - Comfortable using computer systems and multitasking during calls. - Strong organizational skills and attention to detail. - High school diploma or equivalent required. - A positive attitude and willingness to learn and grow within the company. - **Full-Time Hours:** 40 hours per week schedule, with overtime opportunities! - **GREAT Earning opportunities:** Competitive hourly pay PLUS uncapped bonuses! - **6 checks per month**: Weekly bonus payouts plus bi-weekly hourly pay checks! - **Supportive Environment**: Classroom training, plus 1-on-1 support to get you going! - **Great workplace:** Daily and weekly incentives to create a fun, competitive, and rewarding environment! - **Benefits**: Health Care Plan (Medical, Dental & Vision) - **Growth**: Opportunity for professional advancement as we grow! - **Culture**: Diverse, welcoming culture with Employee Resource Groups - **Referrals**: Refer a friend and earn up to $2,000 per person!