Call Center Sales Agent (Warm Leads)

Craving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives results—and revenue. If you love connecting with people, crushing goals, and turning "maybe" into "yes," this one's for you. * * * **About the Company:** This is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. They focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options. **Location:** Latin America & the Philippines - Fully Remote **Your Mission: Day to Day Responsibilities** - Turn incoming calls and online leads into confirmed self-storage rentals - Guide customers through unit options and pricing, matching needs with solutions - Upsell when appropriate to boost revenue and occupancy - Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals - Log customer interactions in the CRM with accuracy and timeliness - Hit key performance targets: conversions, follow-ups, and call volumes - Collaborate in team huddles and training sessions to stay sharp - Provide top-tier, on-brand customer service every time **Your Toolbox: Skills to be Successful** - 1+ year in sales or a call center (bonus points if you’ve done both) - Confident, persuasive communicator with strong listening skills - Goal-driven with a competitive edge and drive to exceed quotas - Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.) - Quick on your feet—adaptable, coachable, and ready to problem-solve - Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls. - Must be available to work within US time zones. - An internet speed of at least 10 Mbps download and 5 Mbps upload is required. **Your Perks: What's in it for you** - Working completely remote - Location independence - 15 Paid leave days - Quarterly bonus - Weekend bonus - Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months) - Long-term position with the opportunity to grow in a stable and growing Agency - Great opportunity to grow - You’ll be joining a high-level and fast-paced team * * * **Why Adaptive Teams?** At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be. * * * **What to Expect from Our Application Process?** Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to **check your inbox** (and **your spam folder**, just in case) for further instructions. We understand **your time is valuable**, so we strive to keep the assessment process **under 45 minutes** whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to **schedule your first interview** with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.