Call Center Representative

Join our team of Exceptional Customer Success Representatives! We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company! If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you. **Position:** Part-Time Call Center Representative **Location:** In-office – Oakland, CA (near Alameda, CA) **Schedule:** The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM. **What You’ll Do:** - Handle a high volume of both outbound and inbound calls - Follow up with homeowners regarding remodeling inquiries - Schedule consultations and support our sales team - Maintain accurate records in our system - Represent our company with professionalism and enthusiasm **Requirements:** - Previous call center experience (required) - Strong, clear, confident phone presence - Excellent listening skills - Energetic personality with a friendly voice and positive attitude - Comfortable in a fast-paced environment - Computer literate and able to navigate multiple systems - Self-motivated and able to work independently at times - Patience and empathy - A personality where your smile can be heard through the phone - Reliable and punctual - Reliable method of transportation is a must This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact. If you’re driven, upbeat, and ready to grow with a winning team, apply today!