About the Call Center Associate Bilingual Preferred role
Call Center Associate Bilingual Preferred positions focus on delivering results in their domain. This page aggregates open Call Center Associate Bilingual Preferred roles and what employers typically expect.
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Call Center Associate (CSA) with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, clinic managers and business office staff – if you want your career to be a part of a passionate and diverse group - we are looking for you! Job Description: Under the direct supervision of the Call Center Manager, the Call Center Associate (CSA) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Maryland (PPM) services, payment options, insurances, hours, locations, and other inquiries. The focus is on outstanding client satisfaction while maintaining or exceeding PPM productivity and customer service standards. This position is a Hybrid role: 2-week onsite training, 1-week onsite orientation, and at least 1 day per month in office. Part-time: 3 days per week from 8:30am-5:00pm (scheduled days: Monday, Wednesday & Friday) Pay Rate: $16-$18 per hour
Salary estimate
$111,000 – $150,000/yr
Provided by the employer.
Resume tips for Call Center Associate Bilingual Preferred applicants
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Interview preparation
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About ppmd
ppmd is actively hiring on Jobedly. Explore their open roles and what it's like to work there.