Busser - TAO Restaurant Chicago

**Part-time team members who meet the requirements are eligible for:** - **State Applicable Time Off** - **Pet Insurance** - **401(k) Retirement Program with Employer Match** - **Employee Assistance Program** - **TAO Savings Marketplace** - **Employee Discounts and much more!** Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. **ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:** - Anticipate and accommodate the needs of the guests - Maintain the general cleanliness and orderliness of the tables and surrounding area including floor - Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs - Deliver, fill, and re-fill water, as requested by guests and/or directed by servers - Clears and resets tables, and cleans table area, including banquettes, during service - Helps ensure guest satisfaction through active participation in service - Maintain general cleanliness of stations and the entire venue - Complies with Department of Health and company sanitation standards - Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including: - Responsible for making sure all tables and chairs/banquettes are clean and free of debris - Sets tables with proper settings - Handles biohazard cleanup in compliance with safety and sanitation protocols. - Wipes down chairs, tables, and banquettes - Stocks side-stations with prescribed supplies - Completes opening duties as assigned or directed - Completes closing duties as assigned or directed - Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts) - Reports all breakage, and damage of equipment or furniture immediately to management - Attends and participates in daily pre-service meetings - Attends and participates in any training sessions or departmental meetings - Learn by listening, observing other team members, and sharing knowledge while leading by example - Portrays a positive and professional attitude - Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments - Works as part of a team and provides help and support to all fellow team members - Assist and/or complete additional tasks as assigned **TRAINING REQUIREMENTS:** - Tao Group Hospitality in-venue busser training **EDUCATION/WORKING KNOWLEDGE:** - Previous hospitality experience preferred - Previous busser experience preferred - Previous Experience in a high-volume restaurant/nightclub/lounge **SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE** *The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions* - Ability to write, read, and verbally communicate - Must have good positive energy throughout the day - Must be able to print legibly for Team Members, management, and guests to read - Must be able to stand for extended periods of time - Must be able to move quickly - Must be able to push and lift up to 75 lbs. with or without assistance - Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume - May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required - Exposure to cleaning materials - May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required - Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment - Maintain a professional, neat, and well-groo…