Business Systems Specialist

**About Kinetic Custom Trailers** **** Join a team where innovation meets craftsmanship — Welcome to Kinetic Custom Trailers. Backed by nearly a decade of proven success at our long-standing Canadian headquarters, we are opening up opportunities for skilled, driven people to grow with us. Whether you’re on the shop floor, behind a CAD screen, or working with customers, you’ll be part of a company that values excellence, adaptability, and forward-thinking. If you’re passionate about craftsmanship, thrive in a fast-paced, collaborative environment and want to be part of something bold and growing, we’d love to meet you. **Position Overview** Kinetic Custom Trailers is seeking a Business Systems Specialist to support the implementation, optimization, and continuous improvement of the systems, processes, and initiatives that enable organizational growth. Reporting to the Business Systems Team, this role serves as a key contributor in transforming ideas, projects, and improvement opportunities into practical, sustainable outcomes. The Business Systems Specialist will work across departments to improve visibility, strengthen business processes, coordinate implementation efforts, and support the adoption of systems that increase organizational effectiveness. This position is ideal for an individual who enjoys solving problems, improving processes, coordinating projects, and helping teams operate more efficiently through better systems and information. **Key Responsibilities** **Business Systems Support** Support the implementation, adoption, and continuous improvement of business systems that enable Kinetic to scale effectively and operate efficiently. Responsibilities include: - Supporting Microsoft Business Central and related business system initiatives. - Participating in system testing, validation, documentation, and implementation activities. - Assisting with process alignment and user adoption of new systems. - Identifying opportunities to improve how systems support business operations. - Supporting automation, integration, and workflow improvement initiatives. - Assisting users with system-related documentation and process understanding. **Process Improvement** Support the development and implementation of efficient, scalable, and repeatable business processes across the organization. Responsibilities include: - Participating in process diagnostics and workflow analysis. - Documenting current-state and supporting future-state processes. - Developing, maintaining, and improving Standard Operating Procedures (SOPs). - Assisting with implementation of process improvements across departments. - Supporting process governance and continuous improvement initiatives. - Helping identify opportunities to simplify, standardize, and improve operational workflows. **Project & Change Execution** Help ensure strategic initiatives and improvement projects are effectively coordinated, implemented, and adopted. Responsibilities include: - Coordinating activities related to strategic projects and continuous improvement initiatives. - Tracking actions, milestones, decisions, and follow-up items. - Facilitating communication between departments and project stakeholders. - Supporting implementation and adoption of new systems, tools, and processes. - Assisting with project planning, documentation, and progress reporting. - Helping maintain momentum and accountability throughout project execution. **Business Intelligence & Performance Visibility** Support informed decision-making through improved reporting, performance measurement, and operational visibility. Responsibilities include: - Supporting data collection, validation, and analysis activities. - Identifying opportunities to improve reporting accuracy and accessibility. - Assisting in the development of dashboards and performance metrics. - Supporting visibility into organizational performance, capacity, and operational constraints. **Knowledge Management** Support the development and maint…