Business Services Assistant

Job Title: Business Services Assistant Ready to take your customer service and admin career to the next level in a dynamic law firm? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together. Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger - not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone. * We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies. ________________________________________ The role in 60 seconds Role: Business Services Assistant Team: Business Services Location: Office based in Bristol Working Pattern: Full time Why this role matters: This is a pivotal opportunity supporting the core business with first class internal and external customer service, and facilities administration. ________________________________________ What you’ll do As a Business Services Assistant your day-to-day will be varied giving you the opportunity to learn and grow your career in a friendly, corporate environment. using your skills to provide general customer service and admin support to the business. In this role, you’ll: Process incoming and outgoing mail, couriers, scanning, photocopying and document production, including binding and laminating. Manage stationery, IT consumables and office supplies, ensuring stock levels are maintained. Support new starters and leavers with workspace, equipment and office set-up requirements. Maintain meeting rooms, client areas and office facilities, including AV set-up and catering support. Provide a professional front-of-house service, covering reception, visitors and events as required. Liaise with contractors, engineers and service providers, supporting the smooth running of office operations. Support health and safety compliance, including Fire Warden and First Aid responsibilities where required. Travel occasionally to support other office locations and undertake additional duties as requested by the Office Manager. ________________________________________ What we’re looking for If you are looking for an opportunity to expand your professional customer service and admin experience and start a customer focused admin career in a professional law firm, we'd love to hear from you: We’re seeking someone who has professional customer facing experience and thrives in a fast paced, friendly environment. We can help you learn the rest: Experience working in an office or business support environment, ideally handling post, administration and workplace support activities. A highly professional, positive and proactive approach, with pride in delivering high standards of service. Strong interpersonal, written and verbal communication skills, with confidence engaging with a wide range of internal and external stakeholders. Ability to manage multiple priorities, work flexibly, and collaborate effectively within a team. Good IT literacy, attention to detail and a willingness to learn new systems and processes. An interest in workplace operations, facilities management and continuous improvement. Knowledge of health and safety legislation and practices (desirable). Ability to work 36.25 hours per week on a shift pattern between 08:00 and 18:00. A shared passion for innovation, collaboration and achieving great results together. ________________________________________ What if I don't tick every box? We're not box tickers. We appreciate the need for everyone to find a role that challenges them and gives them room for growth. If you bring transferable skills and a fresh perspective, we’d love to hear from you. If this role excites you and you have the skills to succeed, we encourage you to apply. _______________________________…