Business Professional - Admin Assistant

Our client, a world leader in semiconductors, is looking for a “**Admin Assistant**” based out of **Milpitas, CA**. **Job Duration:** Long-Term Contract (Possibility Of Extension) **Rate:** $26/hr on W2 **Company Benefits:** Medical, Dental, Vision, Paid Sick Leave, 401K We are seeking a highly organized and customer-focused **Business Professional – Administrative Assistant I** to provide administrative and operational support to our Sales and Service organization. In this role, you will work closely with customers, sales teams, and cross-functional departments to support quotations, purchase orders, revenue collection, customer account management, and service operations. The ideal candidate is detail-oriented, possesses excellent communication skills, and has experience working with SAP/CRM systems in a fast-paced business environment. **Key Responsibilities:** - Provide administrative support to Sales, Service, and Operations teams to ensure efficient day-to-day business operations. - Serve as a primary point of contact for customers, responding to inquiries via phone and email while maintaining strong customer relationships. - Prepare and process customer quotations, purchase orders (POs), and sales documentation accurately and in a timely manner. - Coordinate with internal departments to support maintenance service sales and ensure customer requirements are met. - Maintain accurate customer records, installed base information, and service activities within SAP CRM or other CRM systems. - Track and support revenue collection activities while ensuring compliance with SOX (Sarbanes-Oxley) business processes. - Assist with billing, invoicing, contract administration, and revenue reporting to support quarterly and annual business objectives. - Generate reports, analyze service and sales data, and provide updates to management. - Document customer equipment issues and coordinate with appropriate teams to facilitate timely resolution. - Support peak business periods, including month-end, quarter-end, and year-end activities. - Ensure all administrative documentation is complete, accurate, and maintained according to company policies. - Perform additional administrative and operational duties as assigned. **Required Qualifications:** - Bachelor's degree in Business Administration, Management, or a related field, or equivalent work experience. - Minimum of 2 years of experience in administrative support, sales support, customer service, or business operations. - Experience preparing quotations, processing purchase orders, billing, and revenue collection. - Strong customer service and relationship management skills. - Excellent verbal and written communication skills. - Strong organizational, multitasking, and time management abilities. - Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook. **Preferred Qualifications:** - Experience using SAP CRM, SAP ERP, or other CRM platforms. - Knowledge of SOX compliance and business process controls. - Experience supporting service operations or maintenance organizations. - Ability to work effectively in a fast-paced, deadline-driven environment. - Experience preparing reports and supporting business analytics. If interested, please share your updated resume at hr@dawarconsulting.com/kavitha@dawarconsulting.com