Business Operations Manager (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. BUSINESS OPERATIONS MANAGER (STARLINK) The Business Operations Manager (Starlink) role is to enable human life on Mars and proliferate humanity’s freedom to communicate through profit improvement at SpaceX. The role combines data analytics with broader business planning, decision-making, and strategy, directly supporting SpaceX leadership. Business operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Our team is lean and dynamic, supporting several subgroups: Supply chain, engineering, manufacturing, sales, and growth. We encourage scope increase and variation across subgroups for high performers. RESPONSIBILITIES: Forecast production demand for the supply chain, production, and engineering teams for various inputs into the product Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership Build forward looking cost models to serve as a reference point as we start to manufacture new products Provide strategic insights and conclusions based on this analysis Develop key performance indicators, especially cost per unit, revenue, cost of sales, operating expenses and capital expenditures (includes developing business models and decision-making tools) Guide planning and resource management (e.g., headcount, investment, etc.) for specific verticals within SpaceX, including development of business models Work with stakeholders to analyze the impact of proposed business decisions (including actual performance) on SpaceX’s business health Manage investments/planning for Supply Chain, Sales, Manufacturing, and Engineering (e.g. return on investment analyses for new technology development, resource planning, marketing, etc.) Support product development by establishing cost targets and guiding Supply Chain, Sales, Engineering, Design, and Manufacturing decisions towards attainment of these targets (i.e. cost vs. performance tradeoffs) Evaluate major CapEx decisions, expansion plans, and business cases on automation, manufacturing scope, insource vs. outsource choices, and location Lead manufacturing cost and sales revenue improvement for all products, including feedback on estimated manufacturing costs and revenue potential for future programs, identification of focus areas for cost and revenue improvement, and execution of identified initiatives BASIC QUALIFICATIONS: Bachelor’s degree in engineering, business, or economics 4+ years of experience in consulting, engineering, manufacturing, product management, operations, FP&A, banking, or entrepreneurship PREFERRED SKILLS AND EXPERIENCE: 4+ years of experience in Excel or programming Evidence of exceptional ability, especially within an ambiguous environment Ability to read and interpret income statements, balance sheets, and cash flow statements Demonstrated success driving tangible impact/influencing within a broader organization Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.) Strong written and verbal communication skills, particularly with senior business leaders Extreme sense of urgency and ownership Bias toward action and automation Strong interpersonal skills (examples: leading a student organization or working successfully in teams) Strong analytical and problem-solving skills with attention to detail Ability to work cross-functionally with different groups and teams Ability to work ef…