Business Operations & GRC Coordinator

Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We're looking for a versatile operations professional to join our IT team in a role that blends executive administration, financial operations, and governance, risk, and compliance (GRC) coordination. This is a high-trust, high-visibility position for someone who thrives on variety: one day you might be reconciling IT spend and managing vendor renewals, the next coordinating evidence collection for an audit, and the next making sure hardware ships to a new hire on time. You'll act as the operational backbone of the IT organization — keeping the team's finances, purchasing, logistics, and compliance programs running smoothly, and serving as the connective tissue between IT, auditors, finance, and the broader business. WHAT YOU'LL DO Executive & team administration • Provide administrative support to IT leadership, including calendar management, meeting coordination, agendas, and follow-ups. • Prepare reports, presentations, and internal communications on behalf of the team. • Coordinate team events, onboarding logistics for new IT hires, and cross-departmental scheduling. • Maintain team documentation, trackers, and shared resources. IT finance & accounting • Own day-to-day IT financial operations: budget tracking, accruals, invoice processing, and monthly spend reconciliation. • Partner with Finance on forecasting, variance analysis, and annual budget planning for IT. • Track software license, SaaS subscription, and hardware costs; identify savings opportunities. • Manage cost allocations and chargebacks where applicable. Purchasing & Vendor management • Manage the IT procurement lifecycle: quotes, purchase orders, approvals, receiving, and invoice matching. • Maintain vendor relationships and track contract renewal dates, terms, and SLAs. • Coordinate with Legal and Finance on contract review and vendor onboarding. Shipping & logistics • Manage inbound and outbound hardware logistics, including equipment for new hires, returns from departing employees, and RMAs. • Maintain accurate asset and inventory records in coordination with the IT team. • Handle international and domestic shipping requirements, customs documentation, and carrier relationships as needed. Governance, Risk & Compliance (GRC) • Lead coordination of GRC activities across IT, internal stakeholders, and external auditors. • Manage audit calendars, evidence collection, and remediation tracking for our SOC 2 and ISO 27001 programs. • Maintain policy documentation, control matrices, and risk registers. • Track and report on compliance status to leadership; drive accountability for open items. • Coordinate security questionnaire responses and customer compliance requests in partnership with IT and Sales. WHAT WE'RE LOOKING FOR • 2–4 years of experience in business operations, IT operations, finance administration, or a similar hybrid role. • Working knowledge of accounting fundamentals (POs, invoicing, accruals, budget tracking); experience with ERP/accounting system is a plus. • Familiarity with GRC concepts and audit processes — you don't need to be a security expert, but you should be comfortable coordinating audits and chasing down evidence and owners. • Exceptional organizational skills and attention to detail; able to juggl…