Business Office Manager

## Company Description As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. ## Job Description **Purpose of the Position:** The Business Office Manager is responsible for managing all campus-based financial operations related to student accounts, collections, and student-based inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt. **Job responsibilities:** - Lead campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners. - Monitor accounts receivable aging reports weekly, identify at-risk or chronically delinquent accounts, and implement proactive recovery strategies. - Track and report on collections performance, recovery rates, and bad debt impact; provide monthly reporting to senior leadership. - Ensure 100% of student collection activities are completed by required institutional deadlines. - Ensure all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies. - Own the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed. - Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus. - Initiate third party collections on aged accounts in accordance with institutional policies and procedures. - Order, distribute, and track receipt of books, supplies, and inventory related to student instruction; maintain accurate records for campus audit readiness. - Serve as the primary contact for students for all billing-related inquiries. - Oversee campus cash and check handling procedures in accordance with Unitek’s financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits. - Ensure full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission. - Maintain documentation and ensure data accuracy in the student information system (SIS). - Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations. - Complete assigned financial reporting tasks, audits, and ad hoc projects as directed. - Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position - This role requires on-site collaboration with students, faculty, and staff ## Qualifications **Education, Experience, Knowledge, Skills and Abilities:** - Degree in Business, Accounting, or Finance (preferred) - 5 years of relevant work experience required - 2–3 years of experience in student accounts, billing, collections, or accounts receivable, preferred. - Demonstrated knowledge of student finance systems, billing practices, and collection strategies - Proficiency in Excel and SIS/ERP systems e.g., Anthology and Tuition Options - Strong organizational skills, attention to detail, and the ability to manage multiple priorities ## Additional Information **We Offer:** - Medical, Dental and Vision starting the 1st of the month following 30 days of employment - 2 Weeks’ starting Vacation per year. Increasing based on years of service with company - 12 paid Holidays and 2 Floating Holiday - 401K with a Company Match - Company Paid Life Insurance at 1x’s your annual salary - Leadership development and training for career advancement - Tuition assistance and Forgiveness for you and your fam…