Business Intelligence Analyst

**Join Us as a Business Intelligence Analyst at Potter Global Technologies** At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here. As a Business Intelligence Analyst, you will work closely with teammates across Operations, Supply Chain, and other departments to build reports and dashboards that make complex information easy to understand. You’ll partner with IT and business leaders to uncover insights, solve problems, and support smarter choices every day. From shaping how we look at data to helping teams act on it, you’ll play a key role in driving innovation and progress across the company. You will make an impact from day one—apply now and help turn data into decisions. ## **What You’ll Do** - **Design, build, and deploy** business intelligence reports, self‑service tools, and dashboards using front‑end visualization platforms such as Tableau, SSRS, and Crystal Reports - **Test and validate report data**, ensuring accuracy and reliability while conveying the key insights or “story” in clear, visual formats that are grouped, summarized, and actionable - **Work with large datasets** and perform ad‑hoc analyses to quickly inform and support critical business decisions - Provide **ongoing monitoring and refinement** of reports and BI solutions to maintain performance and relevance - **Ensure alignment** of business unit processes with enterprise‑wide data practices and standards - **Develop and maintain documentation** to support reporting infrastructure and knowledge sharing - **Proactively drive continuous improvement** efforts to enhance reporting tools, processes, and operations - Demonstrate **excellent communication skills** and the ability to collaborate effectively across functions and teams - Take on additional responsibilities as needed to support team goals and project milestones ## **What You Bring** **Experience That Drives Success** - Bachelor’s degree in computer science, information systems, mathematics, or a related field - 2+ years of experience in **IT and Business Intelligence**, with a track record of creating advanced reports using tools such as **Tableau, Power BI, Qlik, Tibco, SSRS, SSIS, T‑SQL, and MS SQL Server** is a plus - Familiarity with **ERP database schemas and departmental processes** **;** **Epicor knowledge is a plus** - **Experience working in manufacturing is a plu** - Prior experience in Business Intelligence development, planning, design, configuration, coding, and troubleshooting of BI tools is a plus **Key Strengths & Skills** - Acts with **integrity, professionalism, and confidentiality** - Strong **verbal and written communication skills** with the ability to convey complex information clearly - **Collaboration skills** to partner effectively across Operations, Supply Chain, Finance, IT, and other business units - **Proactive time management** with the ability to handle multiple projects across the product development cycle - A **bias for action** and the ability to operate with urgency when needed - Advanced **analytical and problem‑solving skills**, including proficiency with large datasets and forecasting tools - Strong **SQL development skills**, including complex queries and SSRS report design - Ability to **drive operational improvements** and enhance efficiency through actio…