Business Development Representative

**Benefits:** - 401(k) - 401(k) matching - Bonus based on performance - Company car - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance - Opportunity for advancement - Training & development **Business Development Representative (BDR)** **Overview** As a Business Development Representative (BDR) at **PuroClean Emergency Restoration Services**, you play a key role in driving revenue by building strong, lasting relationships with high-value clients and referral partners. Your primary goal is to become the trusted go-to for disaster restoration services in your territory, aligning your efforts with our mission, core values, and structured sales process. **Core Qualities of a Successful BDR at PuroClean:** - Positive, self-motivated, and enthusiastic - A natural leader and hard worker - Efficient, organized, and decisive under pressure - Punctual and reliable - Professional and respectful to team members, clients, and company property - Team-oriented and collaborative - Passionate about personal and team success - Represents our company with integrity and pride in all interactions **Key Responsibilities** - Develop and maintain profitable relationships with key referral sources such as: Property Managers, Insurance Agents/Brokers, Adjusters, General Contractors, Business Owners, Healthcare Facilities, Colleges, etc. - Execute 3–5 discovery (“probe”) meetings per week, logged and tracked in CRM - Identify and secure new business through prospecting, cold calling, and outreach - Collaborate with local managers to plan and execute marketing campaigns - Host and coordinate educational and promotional events (e.g., CE classes, lunch & learns) - Maintain contracts, memberships, and referral networks - Serve as the main liaison between PuroClean and insurance-related contacts - Maintain clean and organized vehicles and workspaces - Support teammates by sharing industry knowledge and best practices - Use provided software tools effectively in your daily workflow **Sales Process & Expectations** **Schedule:** - 40-hour workweek, flexible based on events, appointments, or seasonal demands **Expenses:** - Use location marketing budget responsibly to build high-quality client relationships - All expenses must be pre-approved and documented; larger expenses (over $250) must be approved through the Accounts Payable process - Budgets will be reviewed quarterly and may be adjusted accordingly **Territory & Prospecting Duties:** - Build and maintain a list of up to 250 target contacts (to be refined over time) - Visit each contact **at least once per quarter**, always with a meaningful interaction - Follow up with clients on every referred job, adjusting frequency per client preference - Track all sales visits and meaningful conversations in CRM, tagging your direct report - Focus on **100–150 high-value, active relationships** that consistently generate work - Create and maintain sales routes targeting a mix of verticals (e.g., insurance, property management, healthcare, education, commercial, residential) **Reporting & CRM Usage:** - Share your weekly calendar with management. - Log all visits in CRM with detailed notes — no “drop-offs” without engagement - Regularly identify and prioritize decision-makers within your territory - Come to each weekly meeting with a brief report on wins, updates, and challenges **Presentation & Professionalism** - Maintain a clean, professional appearance appropriate to the activity or event - Business casual is expected for client visits and professional appointments - Attire may vary appropriately for specific events (e.g., golf outings, volunteer days) - Follow all dress and conduct policies as outlined in the employee handbook **Compensation: Commission & Bonus Structure** - **2% commission** on the gross estimate/invoice for referred jobs performed by PuroClean - Commission is paid **monthly**, after the job is paid in full and closed out - A job is commission-eligib…