Business Development Representative

**Benefits:** - Bonus based on performance - Home office stipend - Opportunity for advancement - Paid time off - Training & development **Position Summary/Purpose:**We’re looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands-on role where you’ll help build our sales pipeline, strengthen partnerships, and own day-to-day communications and invoice support. This role requires balancing outbound business development with real-time coordination of customer needs throughout the day. You will be supported through company-provided systems, CRM tools, and call center support on non-restoration calls. **Primary Responsibilities:**Business Development & Sales - Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.) - Conduct regular outreach, including phone calls, in-person visits, and networking events - Schedule and lead meetings with prospective clients and partners - Deliver presentations to organizations and community groups - Generate new business opportunities and support conversion to active jobs - Maintain consistent follow-up with prospects and referral partners Client Relationship Management - Serve as the primary point of contact for clients and referral partners - Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service - Maintain strong, ongoing relationships to drive repeat and referral business - Ensure a high level of customer satisfaction through clear communication and follow-through Operations & Team Coordination (Startup Support) - Coordinate daily scheduling to ensure efficient job flow - Coordinate with technicians to ensure smooth handoff from sales to job execution - Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems - Maintain contacts, jobs, and referral sources in company CRM - Support invoicing, client and insurance company payment follow-up, and job close-out processes - Coach technicians on customer communication and identifying potential opportunities in the field Marketing & Community Presence - Actively participate in networking groups, community events, and industry organizations - Support the development of marketing materials and outreach strategies - Represent the company professionally in all external interactions **What Success Looks Like:** - Building a consistent pipeline of new referral partners and opportunities - Generating steady revenue growth through new and repeat business - Maintaining strong relationships that lead to ongoing referrals - Demonstrating consistent sales activity (calls, meetings, networking) - Supporting smooth coordination between sales and operations **The Ideal Candidate Is:** - A strong relationship builder who enjoys networking and being out in the community - A self-starter who can manage their time and stay organized without heavy oversight - Comfortable with ambiguity and helping build processes as the company grows - A clear and confident communicator, both verbally and in writing - Highly accountable, with strong follow-through and professionalism - Someone with a growth mindset who is eager to learn, adapt, and take initiative **Qualifications:** Experience in sales, business development, or relationship-based roles preferred Experience in restoration, construction, or service-based industries is a plus, but not required Valid driver’s license and ability to travel locally on a regular basis is required Comfortable using basic technology (CRM systems, email, spreadsheets, etc.) **Compensation:** •Base salary + performance-based bonus/commission tied to revenue growth Compensation: $70,304.00 per ye…