Business Development Representative - Marketing

# **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:** - **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** - **Continuous professional growth and leadership opportunities.** - **Health, wellness, and financial benefits to offer peace of mind to you and your family.** - **World-class facilities and the technology you need to thrive – in our offices or yours.** # **Job Summary** The Business Development Representative - Marketing is responsible for utilizing outbound activities, such as calls and emails, to generate sales opportunities and set appointments from inbound leads. This role is crucial in driving sales growth and expanding SHI’s customer base by ensuring a steady pipeline of qualified leads for the sales team. **Role Description** - Engage prospective customers through outbound calls and email campaigns to generate new business opportunities. - Qualify inbound leads and marketing-generated inquiries to identify and prioritize sales opportunities. - Schedule and coordinate meetings between qualified prospects and Account Executives. - Collaborate with sales and marketing teams to align on campaign strategy, messaging, and lead generation initiatives. - Support the execution of targeted outreach campaigns to drive pipeline growth and brand awareness. - Maintain and manage lead activity, pipeline data, and engagement metrics within CRM and sales platforms. - Develop an understanding of customer needs, business challenges, and key buying drivers. - Position and promote SHI’s products, solutions, and services to prospective customers. - Build early-stage relationships with potential clients to nurture interest and drive engagement. - Stay informed on industry trends, market conditions, and SHI’s evolving portfolio. - Handle inbound inquiries and provide a positive customer experience across initial touchpoints. **Behaviors and Competencies** - Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. - Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. - Self-Development: Can set personal development goals and take steps to achieve them. - Strategic Thinking: Can contribute to the development of strategic plans and initiatives. - Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact. - Professionalism: Can identify opportunities for improvement, propose solutions, and take action to enhance professional conduct without explicit instructions. - Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. - Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. - Performance Management: Can set personal and team performance goals, track progress, and make adjustments as needed. - Business Development: Can identify potential business opportunities, propose strategies for growth, and take action without explicit instructions. **Skill Level Requirements** - Expertise in client relationship building and new business development - Basic - Ability to cold call and create new business opportunities - Basic - Ability to identify, create, develop, and manage high-impact sales opportunities and lead a team to achieve and exceed sales targets - Basic - The capability to identify potential clients, effectivel…