Business Development Representative - Lincoln of Naples

**Business Development Specialist** Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey. **Position Overview:** We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions. **Key Responsibilities:** - Respond to internet leads, phone calls, and chats in a timely and professional manner - Schedule appointments and follow up on missed opportunities - Maintain detailed records of all communications and customer interactions - Collaborate with the sales team to drive showroom traffic and sales - Meet daily and weekly communication and appointment-setting targets - Stay up to date on product knowledge and dealership promotions **Why Germain?** At Germain Automotive Partnership, we don’t just sell cars — we create experiences. As part of our BDC team, you’ll: - Be **at the heart of the guest experience**, helping people navigate one of the biggest purchases of their lives. - Join a **team that values collaboration, energy, and results** — your voice and ideas matter. - Receive **ongoing training, mentorship, and opportunities for growth**, both in your role and your career. - Work in a **fast-paced, rewarding environment** where your efforts directly impact success. - Be part of a **recognized, respected dealership network** that prioritizes integrity, customer service, and team culture. - Base salary: $26,000 annually - Additional earnings: Tiered bonus/commission structure based on performance! **Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!** Germain Automotive Partnership is proud to offer the following benefits for our employees: - Medical Insurance - Dental Insurance - Vision Insurance - Weekly Pay - Parental Leave - 401K - Life Insurance - Short and Long-term Disability Insurance - Paid time off (Accrued after 90 days) - Employee Discounts - State of the art technology - Basic MS Office knowledge; computer software and internet proficiency - Strong communication skills via phone, email, and text - Self-motivated, organized, and detail-oriented - Ability to work in a fast-paced, team-oriented environment - Previous experience in sales, customer service, or BDC preferred - Certification in product knowledge is a plus - Bilingualism is not required but can be very helpful. - A valid driver's license is required. - Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.