Business Analytics Lead Analyst, VP

**Responsibilities:** - Analytics professional with experience in analytics and credit card products. - This role is responsible for managing retail client relationship and drive sales growth profitability by providing cutting edge statistical solutions - Role needs Signiant retail client interaction to develop innovative growth opportunities ECM marketing optimization, including partner facing reviews of opportunities and program performance on a weekly basis. The reviews include customer insights, performance updates at segment level, as well as recommendation of marketing treatment to grow sales, revenue - Expectation is to provide insights and deep dives on opportunities and challenges to ensure ongoing investment from partner into the credit program - Deep card experience (preferably retail cards for both consumer and commercial products, combined with strong proficiency skills in SAS, SQL, Python, & AI prompt engineering - Marketing Analytics: Segmentation, contact strategy, targeting enhancements through ML & design of experiments on various offer testing - Step change programs to identify opportunities leading to roadmap that drives multi-fold growth on revenue - This is a critical role USCC’s ability to deliver on plan as well as develop opportunities to maximize customer engagement - Interface with multiple stakeholders from Marketing, Partner management , Risk Finance, Technology including retail clients The scope of the role includes, but is not limited to: - Development and implementation of analytics to drive business growth and deliver on financial commitments - Build and Lead a team of onshore/ offshore analysts to drive the sales and lend marketing programs - Lead development of full suite of analytical tools to identify growth recommendations for Credit card programs with a prioritization engine to identify & execute projects - Collaborate and influence retail partners to implement strategies capitalizing on opportunities identified through analytical insights - Lead test agenda to continuously learn and drive innovations; build strong cross functional working relationships - Be accountable for audit and control requirement; understand regulatory implications and develop mitigation / opportunity strategies. Qualifications - 6-10 years of Financial Services experience, with a deep expertise in the Wealth business, sales force management and data analysis; strong project management skills to lead large cross functional initiatives - Bachelor’s Degree Required/ Graduate Degree Preferred – in the areas of quantitative fields such as Statistics, Finance, Economics, or Behavioral Sciences. - Outstanding interpersonal relationship building skills and ability to communicate complex subjects in concise simple language; exhibit exceptional influencing skills to drive alignment and successful outcome - Highly intuitive financial acumen, deep analytical expertise in statistical modeling with a focus on innovation using big data/machine learning and data driven analysis - Problem solving skills with a passion to drive analytical innovation. ------------------------------------------------------ ## **Job Family Group:** Decision Management ------------------------------------------------------ ## **Job Family:** Business Analysis ------------------------------------------------------ ## **Time Type:** Full time ------------------------------------------------------ ## **Primary Location:** Schaumburg Illinois United States ------------------------------------------------------ ## **Primary Location Full Time Salary Range:** $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacati…