Business Analyst

Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we�re the ultimate baking resource � providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business � website and retail stores � offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We�re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we�re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet. Join us and help spread the joy of baking. King Arthur � where, as an employee-owner, your passion and ideas can truly make a difference. The Position: The Business Analyst supports the delivery of strategic, cross-functional initiatives by bridging business and IT teams throughout the project lifecycle. This role is focused on omni-channel solutions spanning Wholesale and Direct-to-Consumer operations and requires engaging with a wide spectrum of business owners across Finance, Supply Chain, Sales, Manufacturing, and more to define requirements. Solutions will encompass a variety of business systems, including ERP, to refine requirements and ensure alignment with IT teams and technical design. Key responsibilities include gathering and refining business requirements, analyzing business processes to assess impact and scope, and supporting testing and enablement activities. The Business Analyst also provides day-to-day operational support, contributes to change management efforts, and participates in continuous improvement initiatives. The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(k) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward. The Location: Hybrid combining working from home, and onsite in White River Junction VT roughly 4 times per year. Ideal candidates will be located within 120 miles of our offices. The Pay: $82,000 to $110,800 annual salary; commensurate with experience. Essential Duties and Responsibilities Partner with business and IT owners to drive strategic projects through the entire lifecycle, including scoping, business requirements definition, testing, enablement, and support Execute projects involving wide range of business systems including ERP, finance applications, digital platforms, store systems, middleware/integration layers, and more Drive business requirements definition, reconcile conflicting objectives, and distinguish critical requests from nice-to-have components Research business processes and associated technology deeply enough to define project impact/scope, identify use cases, and facilitate alignment on expected outcomes Demonstrate a hunger to learn and work to evolve into a Subject Matter Expert (SME) for omni-channel operations best practices and provide day-to-day operational support to business partners Collaborate with IT development teams to ensure functional requirements are understood and learn how requirements are effectively incorporated into technical design Coordinate alignment with business partners to negotiate t…