Business Analyst I (In-person)

**Join Us in Transforming Lives Every Day** At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to **saving lives and sharing hope**. Guided by our values of **integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration**, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives. **Job Type:** Full-time, Non-exempt **Work Hours:** 40-hour work week; Monday- Friday from 8:30AM-5:00PM. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required. **Work Setting:** In-person **Location:** Main office - Azusa, CA. **Travel:** The Business Analyst is occasionally required to travel by personal auto or air to meeting sites and other locations. **Summary of Functions:** The Business Analyst I (BA-I) is primarily responsible for developing quality software requirements alongside business stakeholders. The BA-I assumes overall performance responsibility for developing and delivering technical solutions to business problems. The BA-I advances the company’s mission by developing, analyzing, and documenting application requirements. The BA-I works closely with the Director, Software Engineering (DSE), Vice President of Information Technology, Chief Operating Officer/Chief Information Officer (COO/CIO), and the software development team to accomplish goals and project objectives. The BA-I works on multiple projects simultaneously and translate business data into digestible information that improves corporate and customer processes. ***Duties & Responsibilities:*** ***Essential Job Functions:*** 1. Effectively maintains and builds relationships with external business partners and internal department stakeholders. 2. Responsible for cross-functional activities to ensure all external organizations and internal departments are involved. 3. Resolves requirement conflicts and barriers as they arise. 4. Solicits, analyzes, and defines functional and non-functional technical requirements and priorities with the business owners and other cross functional stakeholders using process flows, technical requirements lists, specifications, diagrams, scenarios, mockups, and/or models 5. Works directly with customers to develop requirements and see them through the approval process. 6. Provides clear and consistent communication of requirement status both internally and with business partners and customers. 7. Monitors the SDLC ensuring that accurate QA and UAT is completed and participate with developing test cases based on business requirements. 8. Maintains the Requirement Approval Process and continuously develop improvements. 9. Assists team members in planning, estimating and controlling requirements. 10. Captures and manages project risks/issues and the execution of risk mitigation/contingency plans and any necessary escalations. 11. Creates or updates policies and procedures, as required. 12. Analyzes, develops, prioritizes, communicates, and coordinates application changes to fulfill business objectives. 13. Provides enhanced technical and procedural support for all Help Desk calls. 14. Participates in user acceptance testing of system enhancements and projects 15. Conducts product spec reviews with key stakeholders to ensure requirements are complete and well understood. 16. Presents upcoming changes and newly developed features in written format and at department meetings 17. Provides 24/7 support for mission critical software solutions such as, digitalDONOR which is critical to recovery and call center operations. 18. Implements advanced strategies for gathering, reviewing, and analyzing data requirements. 19. Solely responsible for the validity and applicability of proposed requirements, personally validating the requirement against our business workflows. 20…