Business Analyst – Data Center Program Delivery

**About QC Servion** QC Servion is the centralized hub for human resources, marketing, safety, administration, legal, contracts, and accounting services across the QC Ecosystem. We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments. The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry. **Salary** QC Servion recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates. **Job Summary** QC Servion is seeking a Business Analyst – Data Center Program Delivery to support large-scale data center and infrastructure programs across the QC Ecosystem. This role serves as a critical member of the Program Management Office (PMO), helping transform program requirements, project information, and operational data into clear documentation, reliable reporting, and standardized processes. The Business Analyst works closely with Program Managers, Project Managers, Project Controls, and delivery teams to ensure leadership has accurate information and visibility into program performance. We are seeking someone with experience supporting project, program, construction, engineering, infrastructure, capital project, or PMO environments who is comfortable working across multiple stakeholders, entities, and workstreams. The ideal candidate enjoys bringing structure to ambiguity, creating order from complex information, and ensuring reporting and documentation can be trusted for decision-making. **Essential Functions** ### Documentation & Requirements Management - Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem. - Develop and maintain SOPs, workflows, process maps, onboarding materials, and PMO templates. - Standardize documentation practices across multiple entities and project teams. - Support requirements intake and change management processes throughout the program lifecycle. ### Data Validation & Reporting Integrity - Validate data inputs before information is distributed to program leadership. - Ensure consistency and accuracy across dashboards, reports, metrics, and status updates. - Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders. - Perform data quality reviews and identify gaps, inconsistencies, or reporting risks. ### PMO & Program Support - Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis. - Assist with onboarding new projects, entities, vendors, and workstreams into established PMO processes. - Coordinate information flow between engineering, design, infrastructure, construction, and program teams. - Maintain centralized repositories for program documentation and reporting. ### Process Improvement & Analysis - Identify process inefficiencies, reporting challenges, and documentation gaps. - Recommend solutions that improve consistency, efficiency, and program visibility. - Support continuous improvement initiatives across the PMO organization. - Develop scalable frameworks that improve delivery across a growing ecosystem. ### Stakeholder Coordination - Work cross-functionally with engineering, design, project delivery, and leadership teams. - Facilitate information gathering and ensure alignment between stakeholders. - Translate complex information into formats that are easily understood by multiple audiences. **What Success Looks Like** - Leadership receives accurate, reliable, and actionable reporting. - PMO documentation is standardized, organized, and easily accessible. - Data inconsistencies and reporting errors are identified before impacting decisions. -…