Business Analyst

Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services. Client Requirements: applicants MUST BE US Citizens and be able to obtain Public Trust clearance The CTG Experience At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. Recognized as a 2025 Top Workplace by The Washington Post, CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally. About the Role CTG is seeking a Scrum Master to support a mission-critical identity and access management program serving U.S. Citizenship and Immigration Services (USCIS). This program serves as the identity backbone of USCIS, managing how every employee, contractor, and partner agency logs in, what they can access, and how those credentials are managed and protected. You Will Get To Serve as Scrum Master for Agile software development teams operating in two-week sprint cycles Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives Partner with product owners, business analysts, engineers, QA, DevOps, and program leadership to support successful delivery outcomes Analyze user and stakeholder needs to help identify functional and non-functional requirements Coordinate activities across multiple delivery teams and shared program resources Track sprint progress, team performance, and delivery metrics while identifying opportunities for continuous improvement Remove impediments and help teams maintain focus, productivity, and momentum Support user acceptance testing (UAT), training, and production deployment activities Identify, communicate, and help mitigate project risks and delivery challenges Facilitate stakeholder discussions, workshops, interviews, and working sessions Mentor and support junior team members while contributing to a collaborative Agile culture Promote Agile best practices and continuous improvement across the program Who You Are A servant leader who enjoys helping teams collaborate, deliver value, and continuously improve Skilled at facilitating conversations and building alignment across technical and non-technical stakeholders Comfortable managing competing priorities within complex, enterprise-scale environments Organized, proactive, and solutions-oriented when addressing delivery challenges An effective communicator who can adapt messaging for a variety of audiences Passionate about Agile methodologies, team development, and mission-driven work Able to navigate ambiguity while maintaining focus on delivery objectives and customer outcomes Qualifications Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience) 8+ years of professional experience supporting software development, project delivery, or Agile programs Experience serving as a Scrum Master on Agile software development projects Strong understanding of Agile methodologies, Scrum principles, and software delivery lifecycles Experience facilitating group discussions, workshops, interviews, and trainin…