Bulk Dispatch Assistant

Halron Lubricants a trusted Lubricant distributor of over 98+ years' experience with locations in Green Bay, WI Rapids, Madison and Milwaukee is seeking a highly motivated, detail-oriented and organized Bulk Dispatch Assistant to support our dispatch and logistics operations in Green Bay. Our service area includes Wisconsin, Upper Michigan, Minnesota, Iowa and Illinois. ***Our Mission Statement: To deliver exceptional value and quality to our partners by being their distributor of choice, guided by strong family values and dedication to excellence.*** This position plays a critical role in ensuring accurate order processing, delivery reconciliation, route coordination, and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be able to manage multiple priorities while maintaining accuracy and efficiency. **Here's what we offer:** - Full-Time, Core Hours: 7:00 am -5:00pm, flexible - Monday through Friday, overtime as needed - Hourly pay based on experience - Exceptional benefit package **Key Responsibilities** Order Management - Review customer orders for accuracy prior to processing. - Verify orders are rechecked before truck loading. - Help identify and prevent customer order errors. - Communicate potential inventory shortages and out-of-stock situations proactively. - Work closely with Purchasing to support inventory control efforts. Dispatch Support - Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction. - Support the Dispatch Supervisor in managing daily delivery operations. - Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards. - Reconcile delivery documentation daily to ensure accurate customer invoicing. - Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy. - Assist with monitoring driver compliance with DOT, federal, state, and local regulations. - Help track driver performance and support training initiatives for new and existing drivers. - Serve as backup to the Dispatch Supervisor when needed. Customer Support - Provide backup support to the customer service team regarding delivery information and order status. - Maintain positive relationships with customers and internal departments. **What We're Looking For:** - Highly organized and dependable. - Strong sense of urgency and accountability. - Team-oriented mindset. - Ability to adapt and prioritize in a fast-paced environment. - Commitment to providing excellent service and operational excellence. - Strong computer skills, including Microsoft Office applications. - Excellent verbal and written communication skills. - Attention to detail and accuracy. Apply today and become an important part of our dispatch team, helping ensure customers receive the products they need, when they need them.