Buff Care Specialist - Guest Services

Primary job function is to engage, educate, answer all questions and check-out guests at cash wrap. **Key Responsibilities** - Your primary responsibility is Guest Service. - Assist in managing all daily store operations and store appearance as set forth in the Buff City Soap (BCS) Store Operation, Training and Reference Manual. - Engage in making all BCS products (including necessary packaging and labeling). - Routinely clean and maintain windows, furniture, tables, bathroom, floors, and trash receptacles. Follow all cleaning procedures as detailed during training. - Cheerfully greet all customers and welcome them to the store. Follow script/direction provided during training for guest interaction. Answer questions and familiarize our guests with BCS products and their benefits. - Assist customers during the checkout process and encourage participation in the BCS Loyalty Program. - Network and market in your stores’ general location to increase brand awareness and foot traffic into your store. - Follow all COVID-related protocols. - Always come to work presentable and in compliance with the store dress code. Closed toe shoes are mandatory. - Comply with all Personal Protective Equipment & Lye protocols.