Broadcast Engineer, Technical Operations

Worldwide Events and Experiences brings the best of Apple to life, showcasing our products, services and the values that drive our company. From global product launches and tailored creator experiences to impactful partner engagements and inspiring internal events, this team is charged with managing the end-to-end planning, production, in person experiences and all the unique details that make these events special. The team includes professionals with backgrounds in event design, management, operations, broadcast, and production. We’re looking for inventive and collaborative people from a variety of creative fields. If that’s you, then your next home may be here! We're seeking a hands-on senior broadcast engineer to work across permanent facilities and temporary event environments. You'll work at the intersection of traditional broadcast engineering and modern IP media systems, helping ensure the technical systems that carry video, audio, and data from source to screen are ready, reliable, and resilient when it matters most. Your work is directly visible, in the clarity of a signal path during a live keynote, in the run-book that guides a team through a flawless remote production, and in the infrastructure decisions that shape how Apple communicates at scale. ## Description This role provides hands-on engineering support for broadcast facilities, transmission operation centers, and event production environments. You will work across live production, infrastructure readiness, signal routing, media transport, encoding, monitoring, and troubleshooting, with a strong focus on IP-based media workflows. You will partner with production, engineering, infosec, operations, vendors, and cross-functional teams to plan, deploy, operate, and maintain systems that support high-visibility events. This role requires sound technical judgment, clear communication, and the ability to stay focused under live production conditions. You should be comfortable moving between rack-level work, system configuration, documentation, real-time troubleshooting, and longer-term infrastructure improvement. ## Responsibilities Operate, maintain, and troubleshoot IP-based broadcast systems within facility transmission operation centers, ensuring readiness for live and pre-produced events. Deploy to remote event sites to support setup, signal path validation, system commissioning, and live engineering operations. Engineer and support end-to-end IP media workflows, including video and audio routing, ingest, play-out, encoding, contribution, and distribution feeds. Maintain and troubleshoot IP and non-IP media systems and technologies. Support broadcast network infrastructure and related services. Operate and maintain systems across broadcast platforms. Support Linux- and macOS-based systems used in broadcast operations, along with VMware-virtualized broadcast applications. Perform preventive maintenance, firmware management, equipment validation, and lifecycle planning for broadcast infrastructure. Create and maintain technical documentation, including signal flow diagrams, IP addressing plans, operational run-books, and support procedures. Resolve real-time technical issues during live events with clear escalation, communication, and decision-making. Evaluate emerging IP broadcast technologies and help guide practical improvements to the team’s infrastructure and workflows. Communicate with production, engineering, operations, and vendor teams, especially when priorities change or issues arise in real time. You are able to travel approximately 20% for remote event support. ## Minimum qualifications You have extensive hands-on broadcast engineering experience in live events, broadcast facilities, production operations, or similarly demanding media environments. Experience operating or supporting one or more broadcast platforms such as Imagine, Evertz, TAG, Providius, EVS, AWS Elemental, Ateme, Appear, or Nimbra. You have a strong working knowledge of IP media tr…