Branch Manager

**When joining Elevations, you can expect to work for a company with:** - A leadership team that strives to make this the best place you’ve ever worked! - A focus on supporting our employees’ mental, physical, and financial well-being - A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors - A highly engaged workforce devoted to innovation, continuous improvement, and collaboration - A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award - A passion for consistently providing amazing experiences and creating raving fans **If you join our team, here are some of the perks you can expect:** - A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays - Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account - Up to a 4% match on 401(k) contributions - Up to twelve weeks of fully paid parental leave - An extensive Employee Assistance Program that provides personalized care options for your whole household - Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year ### Location: - On site: [Elevations Credit Union - Longmont Hover Branch](https://www.google.com/maps/place/Elevations+Credit+Union/@40.1714376,-105.1359303,14z/data=!4m6!3m5!1s0x876bf937e1e907a3:0xf761644604484ef7!8m2!3d40.1474487!4d-105.1328734!15sCiFFbGV2YXRpb25zIENyZWRpdCBVbmlvbiwgTG9uZ21vbnQiA4gBAZIBDGNyZWRpdF91bmlvbg?shorturl=1) ### Summary/Objective: As the leader of the branch team, the Branch Manager coaches and develops branch employees and embodies Elevations core values. As well, the Branch Manager collaborates with Retail partners to implement strategies and process improvements that cultivate diverse revenue generation and ensure branch operational excellence. This role leads the branch team to create raving fans through delivering amazing experiences—every member, every time. ### Essential Functions: - Cultivates passion for Elevations Credit Union through leadership of teller team and demonstrates Elevations’ core values, Integrity, Respect, Passion, Creativity, and Excellence. - Provides leadership in sales management coaching and support to branch staff to achieve business goals and annual budget for the branch. - Implements strategies and process improvements to maximize member loyalty and satisfaction. - Engages members and actively leads team in a manner that models the Personalized, Elegant, Accurate, Kind, and Timely (PEAK’t) service model; using care, professionalism, and the highest level of service, exhibiting strong conflict resolution skills when needed. - Develops and fosters professional relationships within the community to increase member acquisition and generate revenue. - Executes and capitalizes on marketing campaigns by aligning supporting branch activities. - Ensures excellence for the day-to-day operations of the branch by partnering with key organizational departments, monitoring all branch activities for compliance with established policies, procedures and processes. Coaches team to set and achieve individual goals, develop professionally, take corrective action, and grow in their roles. - Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA). ### Reports To: Director Branch Regional ### Manages: Teller, Teller II, Front Desk, Associate Branch Manager, Associate Financial Solutions Guides, Financial Solutions Guides, Senior Financial Solutions Guides ### Required Skills, Education and Experience: - Bachelor’s degree or equivalent work experience. - 6+ financial industry experience and 4+ years of lending experienc…